Kelly Toyota of Hamburg

Good service for me and my truck! I appreciate Jeremy Brendel's efforts to accommodate me and my '06 Tacoma when something crops up. He has taken an interest in getting things right, I appreciate Jeremy Brendel's efforts to accommodate me and my '06 Tacoma when something crops up. He has taken an interest in getting things right, and because he has been involved with almost all my previous work since buying the truck a year ago, there is continuity, which makes a huge difference to me. My bank account takes a bit of a hit from the high cost of parts and labor, but I try to reconcile that with knowing that things will be done right by people that know my vehicle and have done all this work before. More

Too long for service Went to freedom for an oil change. Appointment for 1 pm oil change with complimentary wash took. 1:45 minutes. Just too long of a wait. It see Went to freedom for an oil change. Appointment for 1 pm oil change with complimentary wash took. 1:45 minutes. Just too long of a wait. It seems that there customer response is deteriating. More

Great service , they were able to squeeze me in when my car was making a noise even though I didn't have an appointment.awesome , they were able to squeeze me in when my car was making a noise even though I didn't have an appointment.awesome More

5,000 mile check up Had a appointment took my car right away, was done very prompt good service!!! Bought the car new there And love it thanks for all the outstanding s Had a appointment took my car right away, was done very prompt good service!!! Bought the car new there And love it thanks for all the outstanding service!!!! More

Poor sevice I have been driving Toyota's for 35years never had any problems most of them were perchested at at Performance Toyota they've always taken care of me I have been driving Toyota's for 35years never had any problems most of them were perchested at at Performance Toyota they've always taken care of me no matter what was the problem I have a Toyota Corolla that I had bought brand new for my son with 13,000 miles on and the tire has tension stress on it and they're telling me that they won't cover it this is the 2nd car from here my fj I took it in to be cleaned and the manager had to come out and finish what it was brought in for was the roof had a mark on it but the tire that really has me upset I won't be back and I live 2miles away that's sad. More

Greatest Sales Team Ever!!! I was helped by three different members of the sales team. I wasn't stuck waiting for one of them to be free to help me. They worked as a team to en I was helped by three different members of the sales team. I wasn't stuck waiting for one of them to be free to help me. They worked as a team to ensure my every concern was addressed and for a very demanding person (Me for sure) that wasn't easy. Thank you Nicole, Ivey and Donny. Team Ivey was awesome. More

Top rate service I always experience top rate service at Freedom. I highly recommend them to anyone for sales and service. I will use them again and again. 5 stars I always experience top rate service at Freedom. I highly recommend them to anyone for sales and service. I will use them again and again. 5 stars all the way More

Good customer service with service station I deal with Jeremy Brendal for vehicle service. Good customer service skills. Always good attitude and professional. Answers all my question. Nice t I deal with Jeremy Brendal for vehicle service. Good customer service skills. Always good attitude and professional. Answers all my question. Nice to deal with. More

OK except for my dislike of the app situation. I do not like the policy of downloading your app to get a discount on service. I think I should get the same coupon without downloading the app! It is I do not like the policy of downloading your app to get a discount on service. I think I should get the same coupon without downloading the app! It is of no advantage to me to have the app, it has to be an advantage to Toyota, so I think they should reward all loyal customers equally. I also do not want to have to create a password to submit this review. I wonder if I will get a response, or get any coupons off my next service! More

Sales team was great they bent over backwards for me. Highly recommend this dealership. Customer service was outstanding. When I'm ready for my next Toyota prod was great they bent over backwards for me. Highly recommend this dealership. Customer service was outstanding. When I'm ready for my next Toyota product will definitely be going back to Freedom. More