
Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
Raj was very friendly and helpful when my wife and I were looking at a specific used car. Raj came in two seperate times on his day off. Once so that I could look at the car, and a second time so my wife c looking at a specific used car. Raj came in two seperate times on his day off. Once so that I could look at the car, and a second time so my wife could come after work to sign the paperwork. More
These associates were friendly, pleasant, and courteous; but most of all they made you feel at home, made you feel valued. The service department is top-notch and the fellows who work there are knowledgeab but most of all they made you feel at home, made you feel valued. The service department is top-notch and the fellows who work there are knowledgeable and efficient. We bought a new Solara in 2008 and a new Corolla in 2010. That is a testimony as to the value we place on this dealership. Our relationship with Freedom Toyota is by far the best we have experienced anywhere. We are always recommending them to others. That is something we would not do if we didn't have complete confidence in everyone on their team. They are top-notch as far as we are concerned. More
These associates were friendly, pleasant, and courteous. They made you feel at home and made you feel like a valued customer. The service team is always knowledgeable and efficient. They offer excellent c They made you feel at home and made you feel like a valued customer. The service team is always knowledgeable and efficient. They offer excellent customer service. We purchased a new Solara in 2008 and a new Corolla in 2010. We would not have returned if we didn't have complete confidence in this dealership. They are a top-notch team and they all work together to serve their customers. We are always recommending Freedom Toyota to others and that is something we would not do if we didn't have complete confidence in them. Dealing with them is absolutely the best car dealership experience we have ever had. More
Reggie truly represents Toyota. Customer Service was excellent. His caring nature and informative personality will continue to be an asset to Freedom Toyota. Will be back for a new Toyota in the futur excellent. His caring nature and informative personality will continue to be an asset to Freedom Toyota. Will be back for a new Toyota in the future. Therer is a book that was published by Ken Blanchard and Sheldon Bowles "Raving Fans". I am now one of them. I went to other Toyota dealerships in PA and NJ, and being a women, they don't always respect what you are looking for. Reggie did. Thank you Reggie for making this transition easy for me. More
Everyone we dealt with was very professional. No one was pushy. They gave us opportunities to ask questions. People were kind and informative. Reggie was excellent at helping us find a vehicle that suited o pushy. They gave us opportunities to ask questions. People were kind and informative. Reggie was excellent at helping us find a vehicle that suited our needs. More
Honest dealing. This is the second vehicle we purchased there, while there are other Toyota dealers much closer. They provided a hard copy quote after our test drive that could not be beat doing internet there, while there are other Toyota dealers much closer. They provided a hard copy quote after our test drive that could not be beat doing internet comparison shopping. No other Toyota dealer would even provide an e-mail quote, and I was working actively with 3 other local dealers! Freedom did not try to sell me their inventory. They located the exact vehicle I wanted. True customer satisfaction is practiced at Freedom. More
My salesman was very friendly and knowledgeable. My previous vehicle was bought from this salesman at this dealership and it was totalled in an accident. I had such a good experience buying this vehicl previous vehicle was bought from this salesman at this dealership and it was totalled in an accident. I had such a good experience buying this vehicle I came back again and had another good buying experience. They worked with me till my insurance check arrived. I would recommend both my salesman and the dealership to friends and family. More
Excellent experience. Second new car purchase from this dealership in 2 years. Great to deal with. More than fair. I live in Allentown but have chosen to purchase my last 2 new Toyotas from this dealers dealership in 2 years. Great to deal with. More than fair. I live in Allentown but have chosen to purchase my last 2 new Toyotas from this dealership. It has been well worth the few extra miles and minutes. More
I think I had a pretty unique journey with Freedom Toyota. Around the new year I was shopping for a used chevy truck. I looked at Freedom's website and saw that they had a truck on the lot. I met with Toyota. Around the new year I was shopping for a used chevy truck. I looked at Freedom's website and saw that they had a truck on the lot. I met with Lorie who let me take a test drive. She was so low pressure that she gave me time to think about my purchase. The day I purchased the truck I was so happy, but that happiness didn't last. After a few weeks, I was unhappy with my purchase but I wasn't sure what to do. After talking to Lorie, we were able to make arrangements for me to purchase another vehicle at Freedom. I had no idea what I wanted. Lorie showed me some of the Scion models and we test drove a Scion XB. We measure the cargo space and it fit my needs. I didn't know it at the time, but it was just what I wanted! I have had the Scion for 4 months now with no complaints. Although I don't forsee myself purchasing another vehicle anytime soon, I would make an effort to go back to Lorie to make a purchase. She is kind, friendly, and professional. She knows cars and trucks and is willing to help you in anyway she can in a no pressure environment. More
I went to Freedom Toyota in Hamburg PA,seeking a used nice used vehicle. Upon arrival I was greeted by Kathy the sales manager with a warm friendly greeting. I told her what type of vehicle I was looking nice used vehicle. Upon arrival I was greeted by Kathy the sales manager with a warm friendly greeting. I told her what type of vehicle I was looking for and she assured me my visit would be painless. She immediately assigned a sales person to me by the name of Raj. We went through the process and then he took me out to make a selection. Finally I nailed down my choice and went home with a beautiful SUV. Freedom Toyota worked with me at my point of need and my level of credit. These people really know how to treat a customer. I will never buy another car anywhere else but Freedom Toyota in Hamburg PA. They are simply the best and I recommend this dealer to you if you want good service and great people to work with you like Kathy and Raj. Don't buy a car anywhere else. The General Manager even gave me a cap. And oh by the way Kathy was right, it was painless. Thanks Kathy! More