
Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
Mike was very friendly, not pushy, answered all our questions, and gave us what we felt was a very fair deal both for our trade-in and the new vehicle. The manager and finance officer were also both v questions, and gave us what we felt was a very fair deal both for our trade-in and the new vehicle. The manager and finance officer were also both very helpful, courteous, and made us feel that our business was truely appreciated. I usually do not look forward to the vehicle buying process and have had some less than desirable experiences. However, Mike and Freedom Toyota made the process very enjoyable and actually fun! More
My parents and a friend have both sent me here and were taken care of in the highest respect as I was also. Thank you for finding me a used toyota corolla in the color I wanted. Raj was very helpful and fr taken care of in the highest respect as I was also. Thank you for finding me a used toyota corolla in the color I wanted. Raj was very helpful and friendly. My kids thought he was funny. We can finally fill the tank with $40!!! I will recommend you to friends. Thanks for our great car! More
My wife and I went to Freedom Toyota to look at purchasing a Toyota Highlander on a Tuesday evening. Upon our arrival, we were promptly greeted and directed toward the person we needed to speak wi purchasing a Toyota Highlander on a Tuesday evening. Upon our arrival, we were promptly greeted and directed toward the person we needed to speak with. Kathy then introduced us to Reggie Brown, who would become our primary sales person. We explained what we were looking for and our current financial situation. Once Reggie received all of the information from us that he needed, he assured us that Freedom would be able to do something for us, we just did not yet know at what level. After looking at the Highlander (and determining that it was too small for our family's needs), we decided to pursue the Sienna, which would be the third one we would own. Reggie brought the vehicle into the shop and we instantly fell in love with it. After we finished examining the van, we parted ways and were told that we would hear from Reggie on Thursday. Reggie and his team were so confident that the van would be ours, they offered to let us drive it home. As excited as we were, we declined and chose to wait for the call on Thursday. Reggie called first thing Thursday morning and congratulated us on our new purchase. Arrangements were made to pick it up that evening, less than 48 hours after our initial meeting! When we arrived at Freedom that evening, we met Shane, who is the Credit Manager. Not only were we getting a beautiful vehicle, we received a deal that was beyond amazing. Shane, Reggie and the team at Freedom Toyota went above and beyond their regular responsibilities and truly took care of us and got us the best deal they possibly could. My wife and I were and still are so pleased with the service and treatment we received from everyone we met there. We will strongly recommend Freedom Toyota to anyone we know who is looking to purchase a vehicle. We will definitely be return customers when it's time to purchase another vehicle. Buying from Freedom Toyota is truly a NO HASSLE, NO PRESSURE experience. More
Everyone that I dealt with at Freedom Toyota (both sales and service) was professional, friendly and couldn't do enough to be helpful. There was also follow-up after the sale from the salesperson and the s and service) was professional, friendly and couldn't do enough to be helpful. There was also follow-up after the sale from the salesperson and the sales manager. I was treated like family, and I have already recommended the dealership to others. More
I rated the dealer ship like I did because everyone was very helpful and upfront even the people that were not helping us to look for a car were very helpful. Not only did Tom help me find a car I was look very helpful and upfront even the people that were not helping us to look for a car were very helpful. Not only did Tom help me find a car I was looking for, but Shane worked very hard to get me a great interest rate. I am very satisfied with the service that I received when I was at the dealership. I also had 2 small children with me that everyone was very helpful with and patient and made my 4 year old happy as well. I would definitely reccommend this dealership to friends and family and have already posted Tom Rogers business card at my place of employment. More
I appreciate Jennifer Andes looking into the service question I had about the used vehicle I had questions about. She did a great job answering my questions. However I didn't buy the used vehicle. question I had about the used vehicle I had questions about. She did a great job answering my questions. However I didn't buy the used vehicle. More
Buying a vehicle can be a painfully long process, however, my experience at Freedom Toyota with Kathy and Raj was exceptional to say the least. Both employees treated me with the utmost respect and however, my experience at Freedom Toyota with Kathy and Raj was exceptional to say the least. Both employees treated me with the utmost respect and expedited the process to meet my busy schedule. This is the second vehicle our family has purchased from Freedom Toyota, and will surely not be the last. Customer service is a rare quality these days, and Kathy and Raj surely went above and beyond to make my new car purchase a breeze. Ask for them, they surely won't disappoint! More
I thought they were both helpful and easy to deal with I I thought they were both helpful and easy to deal with I will be back and I will request Raj again. Everything was handled in a timely manner as well I thought they were both helpful and easy to deal with I will be back and I will request Raj again. Everything was handled in a timely manner as well as no b.s. just being straightforward. More
The time frame for getting my Rav4 done was great. Trish was the only person that offered my a loaner car all the years I have dealt with this dealership. The only difference with this an another dealership was the only person that offered my a loaner car all the years I have dealt with this dealership. The only difference with this an another dealership was when I took my car to them was the did a couresty wash after service. The other dealership washed it even in the rain. More
Raj was the most friendliest sales man that I have ever met. He helped me a lot with no twists or tricks. The atmosphere was very friendly with random employees saying hello and asking if we needed anyth met. He helped me a lot with no twists or tricks. The atmosphere was very friendly with random employees saying hello and asking if we needed anything. More