Kelly Toyota of Hamburg

Fabulous service. Raj was wonderful and we had a great experience and are very happy with our beautiful new 4Runner experience and are very happy with our beautiful new 4Runner More

I would like to say how helpful,professional yet down to earth Tim Long washelping me purchase a new car yesterday. He made me feel comfortable,and was very kind and patient with all my questions. Thanks ag earth Tim Long washelping me purchase a new car yesterday. He made me feel comfortable,and was very kind and patient with all my questions. Thanks again Tim for a wonderful experience, in a time of high anxiety!!😊 More

Great experience, fast and reliable. The salesman Tim was wonderful to work with. Would highly recommend. Everyone was very pleasant to work with! Ask for Tim! was wonderful to work with. Would highly recommend. Everyone was very pleasant to work with! Ask for Tim! More

I was very pleased with Liza Lonergan. She was very friendly; knowledgeable, helpful and personable. She was a good person to work with. I'm sure she will be someone to look forward to doing business w friendly; knowledgeable, helpful and personable. She was a good person to work with. I'm sure she will be someone to look forward to doing business with in the future. BS More

Well very happy and satisfied with the truck I purchase, Overall one of the best time buying a new vehicle. Everyone could not have been better. My salesman was top notch .Thank you Hamdy. Overall one of the best time buying a new vehicle. Everyone could not have been better. My salesman was top notch .Thank you Hamdy. More

Returning customer because of great customer service and up front pricing. Raj has sold me two trucks over the years. I also start here when ever shopping for a vehicle. up front pricing. Raj has sold me two trucks over the years. I also start here when ever shopping for a vehicle. More

Was very pleased with our sales agent; very helpful, friendly & polite. Liza knew the vehicle inside and out and was willing to help with any questions we had. Very little haggling until we came to an a friendly & polite. Liza knew the vehicle inside and out and was willing to help with any questions we had. Very little haggling until we came to an acceptable pricing agreement. Also impressed with Jeff (financial paperwork). He was friendly, well prepared, and efficient. All in all, a very satisfying experience. More

Now renamed Kelly Toyota. Don't expect to receive advertised prices. Wednesday we drove by the dealership and saw a white Toyota Tacoma for sale (we have been looking for one). Checked their website advertised prices. Wednesday we drove by the dealership and saw a white Toyota Tacoma for sale (we have been looking for one). Checked their website and saw advertised price of 34,500 (good deal) with a button to click to "Get Sale Price". My wife and I decided to take it for a test drive. Liza (salesperson) was pleasant and knowledgeable. However, when we returned from test drive and she went to management for a price, she returned with 36,000 (a get sale price 1500 more than listed) She then brought a manager to us who blamed a vendor for mis-pricing the truck and the best he could do was offer it at 35,500. I returned home and wrote an email to the sales manager who again apologized, placed blame on the vendor and promised a follow-up phone call the next day. Two days later and still no call, but the online price has been "corrected to 36,000". The sales manager is listed as the general sales manager and his zoominfo has his title listed as internet sales manager for the former Freedom Toyota dealership which has now become Kelly Toyota (so blaming a vendor for a program you have managed doesn't bode well). Yelp and other review sites have similar reviews. The truck is still listed on cars.com for 33,800. More