Kelly Toyota of Hamburg

fantastic experience We had the best experience EVER. Doug and the entire staff was amazing....TY. we will come back for our next one. Easy financing options....just a We had the best experience EVER. Doug and the entire staff was amazing....TY. we will come back for our next one. Easy financing options....just a very relaxed simple process. More

Great experience at a great dealer!! It was a total different experience compared to other dealers. I dealt with Doug Murphy to help in purchasing our Venza. Not once did I ever feel pres It was a total different experience compared to other dealers. I dealt with Doug Murphy to help in purchasing our Venza. Not once did I ever feel pressured and he was very up front with every detail. I highly recommend Freedom Toyota for all your future car purchases as well as requesting Doug as a salesman. Highly highly satisfied and will definitely be back! More

Doug is an excellent Saleperson: Doug is very informative and detail. It was a pleasure buying a RAV4. You can tell he enjoys working with people in finding the right vehicle. Doug is very informative and detail. It was a pleasure buying a RAV4. You can tell he enjoys working with people in finding the right vehicle. More

Fast and Professional When time is of the essence, I can always count on Nicky to have my paperwork and car ready! He is professional and friendly and always welcomes you w When time is of the essence, I can always count on Nicky to have my paperwork and car ready! He is professional and friendly and always welcomes you with a smile! More

Great experience! Came in looking for one car and came out with two! Adam at freedom was very helpful and accommodating! I wouldn't buy a car anywhere else. They really Came in looking for one car and came out with two! Adam at freedom was very helpful and accommodating! I wouldn't buy a car anywhere else. They really do make you feel at home from the salesman to the managers. They were all very courteous and were willing to help and guide us in the right direction. If your looking for your next car stop here first! More

technicians can't even fix a sandwich Technician completely misdiagnosed an overheating issue which caused us to be left on the side of Rte 22 in Allentown immediately after picking up veh Technician completely misdiagnosed an overheating issue which caused us to be left on the side of Rte 22 in Allentown immediately after picking up vehicle due to emergency overheating while visiting relatives in another city. Then said the same problem was due to an aftermarket radiator cap (which Freedom Toyota installed when they replaced the radiator). When they were told we did not believe that was the problem and to keep checking, two days later they called and indicated the real problem was a failed headgasket & quoted the price. We ultimately paid to have the vehicle towed back to Maryland and fixed it ourselves in our driveway for the price of a thermostat and some antifreeze. What was the $894 we paid to have the radiator replaced for? They did however give us a vehicle to use on the comeback and arranged for the tow in but ironically enough the advisor that helped us initially said they do not have loaner cars at that dealership. Contacted upper mgmt, have yet to hear back. The technicians at this store can't even fix a sandwich. Would not recommend. More

Amazing service Doug is a wonderful salesman. He answered every question we had and help make the process of buying a new car easy. We will recommend Doug for sales a Doug is a wonderful salesman. He answered every question we had and help make the process of buying a new car easy. We will recommend Doug for sales at Freedom. More

Doug is great! Doug was extremely helpful in the process of leasing my car. He spent extra time explaining the whole process, which I really appreciate. I always rec Doug was extremely helpful in the process of leasing my car. He spent extra time explaining the whole process, which I really appreciate. I always recommend him and Freedom Toyota to my friends and family! More

Excellent Service Experience The service staff is one of the friendliest and most helpful I have ever dealt with. The key is timeliness and thoroughness. I have had special requ The service staff is one of the friendliest and most helpful I have ever dealt with. The key is timeliness and thoroughness. I have had special requests on occasion and they were all handled with speed and courtesy. I have a high degree of trust in this service department. More

Always a friendly atmosphere!!!!!! Nicky is by far the most caring customer service employee I have ever had the pleasure of dealing with by far. He listens to all of your issues or con Nicky is by far the most caring customer service employee I have ever had the pleasure of dealing with by far. He listens to all of your issues or concerns and actually teaches you more about your vehicle. He goes above and beyond to make me feel comfortable at every visit. More