
Kelly Toyota of Hamburg
Hamburg, PA
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1,357 Reviews of Kelly Toyota of Hamburg
Weston was awesome! I had purchased a Scion from Weston Kemmerer in March 2014, for my son to drive, then he was wonderful. He helped us make a decision on which car to I had purchased a Scion from Weston Kemmerer in March 2014, for my son to drive, then he was wonderful. He helped us make a decision on which car to purchase by supplying all the facts on each car we asked about. I left that day with a new car!!! In July 2014 I called Weston because I changed jobs and needed a more comfortable ride since I am now driving 45 minutes to work everyday and my Jeep wrangler was just not cutting it on comfort. He knew I was looking for something all wheel drive and just so happen that day there was a trade made and an Audi was on Freedom's lot. He made it happen that day and very painless at that! The best part was 2 weeks went by and the battery went on the car and he took care of it for me. That is the best kind of service, he also checks in on me from time to time to make sure the cars are running fine and that we are happy with our new and used car that we purchased from him and Freedom Toyota. Your options below make me pick new or used, but in this case it was both and we will be back again. More
GREAT SERVICE Nicky understands the importance of customer service after the sale. The entire service department, from the top down, makes the service experience a Nicky understands the importance of customer service after the sale. The entire service department, from the top down, makes the service experience a pleasurable one. The best!! More
Excellent Customer Service My experience at Freedom was awesome thanks to Faith! She made the process of buying a new car a breeze. I'll definitely be sending more people her wa My experience at Freedom was awesome thanks to Faith! She made the process of buying a new car a breeze. I'll definitely be sending more people her way. More
Pollock Family The Pollock Family have purchased six vehicles from Freedom. Mike Pardini was our sales rep on 5 of the 6 vehicles. Mike was very professional and p The Pollock Family have purchased six vehicles from Freedom. Mike Pardini was our sales rep on 5 of the 6 vehicles. Mike was very professional and patient and answered all of our questions. We were not pushed to make a quick decision, we were able to take our time and consider all the options. Kathy explained all of the financing options available to us. We were able to decide which payment plan worked best for us. Erin in service explained every thing that was done to our vehicle. Freedom's customer service should be used as a model for other car dealerships. Great overall experience!!! I would definitely recommend this dealership. More
A Great Dealership When I visit Freedom Toyota the staff always is ready with a warm welcome. They are most knowledgeable in answering any question I might have regardi When I visit Freedom Toyota the staff always is ready with a warm welcome. They are most knowledgeable in answering any question I might have regarding their vehicles. The show room & service waiting room is always bright & clean. The sales personnel seem to really enjoy working there & their friendliness toward each other is evident. My family has purchased three vehicles at Freedom & will most likely visit them for future purchases. More
Can't stop smiling! Generous trade in offer. Great financing. Everyone friendly and professional. Faith recognized our needs and put us in the perfect vehicle. We will be Generous trade in offer. Great financing. Everyone friendly and professional. Faith recognized our needs and put us in the perfect vehicle. We will be back. More
Sold on Freedom! We weren't quite sure if we were ready to purchase a new vehicle right "now". But when we found the Toyota Sienna that had all the features we wanted We weren't quite sure if we were ready to purchase a new vehicle right "now". But when we found the Toyota Sienna that had all the features we wanted at a price that was too good to pass up we decided to take the deal that day! The process was handled professionally by every member of the team, from sales to finance to management. We felt that everyone was happy to try and make sure that our transaction was a pleasant and positive experience. It was and we thank you for your great customer service and quality product. More
Was notified that I needed a 35,000 mile checkup. I made an app. for my 35, 000 mile checkup as well as my inspection. Was greeted by Erin Tobias, who is like a ray of sunshine. She saw to it that e I made an app. for my 35, 000 mile checkup as well as my inspection. Was greeted by Erin Tobias, who is like a ray of sunshine. She saw to it that every thing was taken care of. She treats everyone like they are special which is a very good thing. More
Mandi Meskunas Brian was extremely knowledgeable and helpful in finding me what would work the best in my specific situation. Brian was patient and friendly and took Brian was extremely knowledgeable and helpful in finding me what would work the best in my specific situation. Brian was patient and friendly and took the time to find me what I was looking for. It was definitely the best experience that I have had in purchasing a vehicle. :) More
Excellent Experience Brian was very knowledgeable and helpful in choosing my new vehicle. He gave his undivided attention to me and answered all questions that I had. This Brian was very knowledgeable and helpful in choosing my new vehicle. He gave his undivided attention to me and answered all questions that I had. This made me feel confident in the important decision I has in choosing the right vehicle to meet my needs and wants. I would definitely recommend friends and family to deal with him if they want to purchase a vehicle. Thanks Brian! More