Kelsey Chevrolet

Everyone is always so nice and fun to talk to. Service department is always fast and efficient Service department is always fast and efficient More

Very friendly and helpful through the car buying experience. Beware the financer sales pitch though. experience. Beware the financer sales pitch though. More

Kelsey Chevrolet provides a best in class service experience each time we have an opportunity to work with them! experience each time we have an opportunity to work with them! More

Dylan was great! Finance manager was also great to deal with. Highly recommend to everyone Finance manager was also great to deal with. Highly recommend to everyone More

This dealership goes the extra mile to make you happy most of the time. I have my work van serviced there often. most of the time. I have my work van serviced there often. More

They've always treated me and my wife with dignity and respect. The service dept is upfront about everything. respect. The service dept is upfront about everything. More

Got my service call schedule quickly, and performed the work very Timely. Even included a coupon to help with the price. work very Timely. Even included a coupon to help with the price. More

Horrible just interested on monthly price never was told what price breakdown was done with kelsey what price breakdown was done with kelsey More

I bought a 2013 Traverse from here and also bought a warranty with the car. The transmission stated slipping so i took it knowing it was under warranty. They came out and said can't find a transmission warranty with the car. The transmission stated slipping so i took it knowing it was under warranty. They came out and said can't find a transmission slip but it's leaking oul from the timing chain cover. ( note i never seen a drop of oil on my white concrete drive way) No problem this was covered by my warranty. Well needless to say transmission was still slipping so I took it back. Now they tell me oh the transmission mount is broke? So that makes it slip only between 2nd and 3rd gear? No don't think so. Then they tell me it was my torque converter and the transmission had to be completely rebuilt! No problem it's under warranty right? No they tell me my warranty only going to cover 2000 of the rebuild but when i was sold the warranty was told it would be completely covered with no deductible!!! Well then it was going to cost me an additional 4500 to have it fixed. I'm so they "fix" and rebuild the transmission but yet when i go to pay its 5600 and they had to eat a 1000 dollars worth of parts? So i pay 5600 warranty paid 2000 and u had to eat 1000 dollars worth of parts? It cost almost 9 grand to rebuild the transmission? I called an actual transmission shop and they said they wouldn't have rebuilt it they would have put a new one in for 4000? Ok so now i go to pick the car up and Tod calls me and tells me to wait a little bit they were driving the car to make sure it was fixed. I get there to pick the car up and its got 3 inches of ice built up on the windshield so how was anybody driving the car? When i left i was gone maybe an hr and the transmission completely stops shifting and i had to drive home in 1st gear at 15 mph so o didn't blow my motor. They come pick it up again and have another week for the valve body? After all said and done i get a 2yr unlimited mile warranty on the new rebuilt transmission!!! I go in to trade the car in and under 2yrs. They only offer me 500 dollars cause they said it had transmission issues!!!! This place is a complete scam and wouldn't my worst enemy there to by a pop off of them!!! The service department isn't worth xxxx and im surprised Chevy even let's them put their name on their business cause it is not a good look at all!!!! More