Ken Ganley Buick GMC Sandusky

Salesman Ricardo was good to work with. Car, however was not detailed and ready when we arrived to pick it up. Additionally the floorliners we paid extra for were not in the car nor were Car, however was not detailed and ready when we arrived to pick it up. Additionally the floorliners we paid extra for were not in the car nor were we told that they were on backorder with no delivery date until I discovered they were missing. Although I explained that I was not interested in any aftermarket protections or insurances, it still took more than a half hour to go through the pitch before I could again say no. More

It was a great place to deal with. They worked hard to get you what you need They worked hard to get you what you need More

Phil was an awesome salesperson and took special care of me being an out of state buyer. He made everything as easy as possible and always respond back to me ASAP. me being an out of state buyer. He made everything as easy as possible and always respond back to me ASAP. More

They have been very accommodating in fixing problems with my recent purchase. I truly appreciate their follow up and making the purchase right. my recent purchase. I truly appreciate their follow up and making the purchase right. More

Chelsea is a knowledgeable and personable employee. ...she is full of energy and is helpful. ...she is full of energy and is helpful. More

Heather Milliron is a trustworthy, professional, service rep. She has an excellent comprehension of the service dept. I trust her advice and recommendations. I purchased my vehicle at this location when rep. She has an excellent comprehension of the service dept. I trust her advice and recommendations. I purchased my vehicle at this location when it was Kasper. It is a 50 mi drive from my home, but I will continue to have all of my service needs completed here because of the excellence in service. More

I had a good experience I would recommend it and we'll go back again back again More

Ricardo went above and beyond to make sure everything was perfect. Was a great experience. perfect. Was a great experience. More

Great service and friendly environment. Even though I had a lazy, self-indulgent salesperson originally when I purchased this vehicle, I have stayed with this location for servicing becaus Even though I had a lazy, self-indulgent salesperson originally when I purchased this vehicle, I have stayed with this location for servicing because as I stated - great service and friendly environment after my original purchase. More

Very satisfied! We bought our new vehicle from them totally virtually! It was better than Carvana or Vroom because we also had someone pick up the phone whenever nee We bought our new vehicle from them totally virtually! It was better than Carvana or Vroom because we also had someone pick up the phone whenever needed, and got Facetime tours of the vehicle no problem. Seth Boggs was our salesman and he was great! This dealer is no nonsense and trustworthy. When it came time to speak with finance, they didn't waste my time with additional offers. In fact, they highlighted the most meaningful option which was a 100,000 mile bumper to bumper interior electronics warranty for only $3K! I really appreciated how they handled this part of the process. Come delivery day, Dick drove 2 hours to drop off our vehicle. He was such a pleasure! After my test drive, I even made us some coffee as we chatted and flew through the paperwork. The vehicle was even better than expected and we couldn't be happier. Honestly the best car buying experience I have ever had. More