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Ken Ganley Chrysler Dodge Jeep Ram Aurora
Aurora, OH
312 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 312 reviews
February 11, 2024
Great experience! The service representative, Jim Phillips, did an outstanding job and the mechanic did a superb job repairing my vehicle. I will be back for future The service representative, Jim Phillips, did an outstanding job and the mechanic did a superb job repairing my vehicle. I will be back for future repairs. More
by Bill
Employees Worked With
Jason, Mechanic 5 star rating, Neil, Mechanic 5 star rating, Matt Collura, Jim Phillips
Helpful February 06, 2024
Brought my vehicle in for repairs. The total owed was a little more than I had anticipated but the cashier, Susan, helped with applying for a card. She was wonderful to work with and The total owed was a little more than I had anticipated but the cashier, Susan, helped with applying for a card. She was wonderful to work with and very helpful. The employs really made it a great place to go. More
by kl1009
Employees Worked With
Susan
February 06, 2024
My whole experience was good. I spoke with my salesperson over the phone a couple times, and then the sales manager. We came to an agreement and I came in 2 days later and drove o I spoke with my salesperson over the phone a couple times, and then the sales manager. We came to an agreement and I came in 2 days later and drove off in me new vehicle. It was really easy. More
by Harry
Employees Worked With
Kenny Irons
January 10, 2024
I’m surprised to see anything above a one star. The service department is terrible. The service manager lies and doesn’t return phone calls, still waiting 48 hours later! They aren’t all for the cu The service department is terrible. The service manager lies and doesn’t return phone calls, still waiting 48 hours later! They aren’t all for the customer as they say. I will never step foot in that place or recommend to anyone ever again. Worst dealership service I’ve ever dealt with!!! More
by Dianna Christopher
Employees Worked With
Matt Collura
December 14, 2023
Dennis Cairns and Brandon Taylor-Mitchell were fabulous to work with. Highly recommend this dealership. True professionals! Absolutely love my new Jeep!!! to work with. Highly recommend this dealership. True professionals! Absolutely love my new Jeep!!! More
by Frimdogg8
Employees Worked With
Dennis Cairns and Brandon Taylor-Mitchell…excellent
December 11, 2023
Matt in service always takes care of our family’s needs. He always looks out for our best interest! It was a pleasure to work with Don and Brandon purchasing our new jeep! We look forward to our next pur He always looks out for our best interest! It was a pleasure to work with Don and Brandon purchasing our new jeep! We look forward to our next purchase! More
by JIm Svab
Employees Worked With
Brandon, Don Hull, Matt Collura
September 27, 2023
I purchased my vehicle in Mid-July 2023. Worked with Don Hull. The initial experience was okay. However once the purchase was complete and I experienced a couple of issues with the car Worked with Don Hull. The initial experience was okay. However once the purchase was complete and I experienced a couple of issues with the car the story changed. No sense of urgency to address or resolve the reported issues. now 2 months since taking delivery, I regret this purchase and regret going to this dealer. Should have stuck with Ford. More
by 400tech
Employees Worked With
Don Hull, Matt Collura
August 19, 2023
We had one of the best buying experiences at Ken Ganley of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minute of Aurora with our recent pre-owned vehicle purchase. Both Don and Kenny were very helpful and responsive to all inquiries as we were about 90 minutes away and needed as much information as possible. Don even took time to go out in the rain to put a video walk thru of the vehicle both inside, out and under hood. When we were arrived , the vehicle was exactly as described and Don got us thru the purchasing process in a timely and professional manner. The finance manager was also very knowledgeable , friendly and helpful. Great experience from start to finish! Thank you! More
by hdheen
Employees Worked With
Don Hull, Kenny Irons
