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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

4.5
311 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 311 reviews

August 29, 2026

From start to finish everything was extremely professional. Everything explained in detail and they made me feel extremely comfortable in my purchase More

by Colleendc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Fairchild
August 19, 2026

The team responded quickly and answered all my questions. I am from out of state and I needed it to be quick and easy. Shana Kay was my my salesperson and she was great. Purchased a Ram 2500 and I'm very hap More

by merolaplastering1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shana Kay and a few others
Aug 27, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, thank you for your kind words! We are thrilled to hear that Shana provided you with a quick and easy experience. Congratulations on your new Ram 2500, we are happy to have you as part of our family!

August 07, 2026

I was on vacation when my jeep started losing coolant. Caught a lot of dealerships, but with last minute none of them could get me in except Ken Ganley. Zoe was amazing at fitting me into the schedule an More

by John.Saunders.usn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe, Will
Aug 12, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi John, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

August 06, 2026

Dominic the sales rep. Was extremely rude to the point he was raising his voice at my husband and would not honor the price of added on options given by original sales pers More

by Bydisti418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic
Aug 07, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

July 16, 2026

Ive bought 6-7 cars from them and I trust them to maintain the vehicles More

by scotth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Jul 18, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 03, 2026

Zoe is the best customer service representative I have ever encountered. She’s the reason this dealership continues to receive my business. More

by Wixson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Cyngier
Jun 05, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you so much for your kind words about Zoe! We are so grateful to have her on our team and we're happy to hear that she has been able to provide such exceptional service. We look forward to continuing to earn your business in the future!

May 22, 2025

I stopped in to look at cars, when I met Mike and Cetric Sumpter. They made it easy to. Purchase my new Grand Cherokee. Joe who went over the car was amazing, and John in finance made it easy to understand More

by joseph.burke8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Cetric Sumpter
May 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Joseph.burke8, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2025

I have bought multiple vehicles from Ganley, and it's always been a great experience, both sales and servive More

by Burkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Cetric Sumpter, Omar Jaafar
Jun 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Burkie, thank you so much for your high rating!

April 11, 2024

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you. More

by Ericveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 21, 2024

Very friendly staff only think I would say needs attention is answering of the phone. Need someone to man the phone More

by bealtee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen in service
Feb 24, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your feedback about the issue with answering the phones in the dealership. We cannot improve things if we don't hear from our customers.

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