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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

Overview
Reviews
Vehicles
4.7
305 Reviews
Call Dealership (440) 232-2121
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310 Broadway Ave

Bedford, OH

44146

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Showing 305 reviews

November 15, 2022

Guy Seagro always goes above and beyond got us. Top notch customer service always. Very compassionate and honest with us. We have bought 3 Jeeps from him and won't go anywhere else! Thank you Guy!! More

by rdornon86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Livingston, Gaetano "Guy" Seagro
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Dec 07, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for the kind review ! We will pass your compliments on to Guy!

November 15, 2022

I brought my vehicle in for an oil change and Karen was awesome! Updated me multiple times and let me know of things I may need in the future. Definitely recommend this dealer More

by Livi6132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen Carroscia
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Dec 07, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for the wonderful review! We will pass along the compliments to Karen!

November 15, 2022

Easy to find great location very clean good customer service and a great selection on anything that you’re looking for More

by krilla76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gaetano "Guy" Seagro
Report | Print
Dec 07, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate the 5 star review!

November 15, 2022

It has been a pleasure working with Guy, he is always professional and kind He makes sure he presents me with the best offers. I look for Guy when I come in. More

by Hintonlatasha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don’t remember the Ladin I signed the paper with she was very nice , Gaetano "Guy" Seagro
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Dec 07, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for the 5 star review!

November 15, 2022

Every time I go in for sales or service, it's been a great experience More

by Burkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cetric Sumpter
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Dec 07, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for the kind review!

September 30, 2022

Great service. And the sales team did everything needed to put me in the jeep of my dreams. More

by gene_free
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livingston, Howard Walker
Report | Print
Oct 03, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your kind review! We are happy that our team was able to provide you with an excellent experience!

September 26, 2022

I will NEVER recommend, nor patronize that incompetent service department again. I went to a competitor and my issue was fixed within 1-1/2 days. Even though Ganley said they checked the actual problem. More

by JJR.reed05
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hanna
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Sep 27, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Mr. Reed, we are sorry that you had a disappointing visit to our service department. We value your feedback here at Ken Ganley CDJR, so please feel free to reach out to me to further discuss the issues that you had. 440-735-2918 , Kayla Thompson, Customer Service.

Sep 27, 2022 -

JJR.reed05 responded

I went in on 09/08-09/09 and 09/16-09/19 to fix an overheating issue. I was told the first time that diagnosis, test drive, fluids full, all motors/fans working and can’t duplicate issue. BUT WAS CHARGED @$80 even though it’s under warranty. Second time I was told it was a faulty sealant ring on coolant reservoir. The problem was still occurring. I took my vehicle to a competitor of yours (there really is no competition, in my opinion) and within a day found a fan was not operating correctly. I haven’t had any problem since, and was not charged anything. Please refund my $80!

Sep 27, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Mr. Reed, we are sprry about your experience that you had with our Service Department. We will be happy to refund your $78.27 from your September 7th visit. Can you contact me and let me know where you would like your refund mailed? Thanks, Kelly Livingston, Customer Service Manager. 440-232-2121

September 18, 2022

Thank you for making it so easy. Larry Woods did an excellent job. I will definitely send referrals. More

by shirvani.3
Recommend Dealer
Yes
Employees Worked With
Larry Woods
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Sep 20, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for the 5 star review!

August 23, 2022

The whole process from start to finish was very easy. Guy knew his stuff, every question I had was answered without hesitation. I highly recommend Guy and the Ganley Team. More

by csmerchant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livingston, Gaetano "Guy" Seagro
Report | Print
Aug 23, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your positive review about our salesman, Guy!! He is the best!

August 22, 2022

Fast ,friendly , helpful and guy has been my go to for years keep up the good work! More

by nicholasplacko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano "Guy" Seagro
Report | Print
Aug 23, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your 5 star review!

Aug 25, 2022 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Nicholas, thank you for your kind review; we are happy to pass along your comments to our salesman, Guy. here at Ken Ganley Chrysler Dodge Jeep Ram Bedford!

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