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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

4.3
318 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 318 reviews

August 06, 2026

Dominic the sales rep. Was extremely rude to the point he was raising his voice at my husband and would not honor the price of added on options given by original sales pers More

by Bydisti418
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic
Aug 07, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Chrysler Dodge Jeep Ram Bedford did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better. Someone from our team will be reaching out to you in the very near future.

July 16, 2026

Ive bought 6-7 cars from them and I trust them to maintain the vehicles More

by scotth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Jul 18, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

June 03, 2026

Zoe is the best customer service representative I have ever encountered. She’s the reason this dealership continues to receive my business. More

by Wixson99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Cyngier
Jun 05, 2026 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you so much for your kind words about Zoe! We are so grateful to have her on our team and we're happy to hear that she has been able to provide such exceptional service. We look forward to continuing to earn your business in the future!

May 22, 2025

I stopped in to look at cars, when I met Mike and Cetric Sumpter. They made it easy to. Purchase my new Grand Cherokee. Joe who went over the car was amazing, and John in finance made it easy to understand More

by joseph.burke8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Cetric Sumpter
May 24, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Joseph.burke8, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2025

I have bought multiple vehicles from Ganley, and it's always been a great experience, both sales and servive More

by Burkie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Cetric Sumpter, Omar Jaafar
Jun 12, 2025 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Burkie, thank you so much for your high rating!

April 11, 2024

Excellent timing very professional very helpful work was excellent my car was washed at the end of the work. Thank you. More

by Ericveira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
February 21, 2024

Very friendly staff only think I would say needs attention is answering of the phone. Need someone to man the phone More

by bealtee4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karen in service
Feb 24, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your feedback about the issue with answering the phones in the dealership. We cannot improve things if we don't hear from our customers.

February 15, 2024

This place has always provided great customer service! Kelly always greets customers with a friendly smile and is so pleasant. More

by livi42000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Livingston
Feb 17, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your positive review about your recent experience with us!

February 06, 2024

It took 3 weeks to make an appointment for a tire gauge pressure switch. The service people were friendly and easy to work with. I was very disappointed That I had to pay a2% surcharge for using a credit c More

by Mrmike36
Recommend Dealer
Yes
Employees Worked With
Tim
Feb 09, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Mrmike36, we really appreciate your feedback!

February 02, 2024

My experience as always was great. The staff are always professional. They keep you updated with the progress of your vehicle every step of the way, I couldn't ask for better service. More

by Odette B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 06, 2024 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your positive review about your recent experience with us!

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