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Ken Ganley Chrysler Dodge Jeep Ram Bedford

Bedford, OH

not yet
rated
306 Reviews

310 Broadway Ave

Bedford, OH

44146

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Showing 306 reviews

June 05, 2023

Terrible! First told they can't find nothing wrong, had to ride with mechanic, to hear what I hear. The print out loose axel nut, there is no change, car still More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Jun 05, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

I am so sorry to hear that you did not have a positive experience with our Service Department. Can you please contact me so I can help you further? Kelly Livingston, Customer Service Manager.

May 25, 2023

had a knocking noise in the front of my vehicle been to 3 other dealers and they couldn't find they problem, brought it to ken Ganley and they found and repaired the strut that was making the noise. my car More

by Hannah Donovan
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kelly Livingston
May 27, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Hi Ernest Jacobs, we are very happy to have provided you with such a positive experience!

May 25, 2023

I have had one of the best dealership experiences here and Ken Ganley Chrysler Dodge Jeep Ram of Bedford Ohio. the staff staff made me feel very welcomed. My last stop was at the cashier desk to purchase More

by thornelili51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Paul Cunningham III, John Livingston, Mike Sumpter, Roy Camp, Cetric Sumpter, Howard Walker, Corey Weinmann, Kelly Livingston, Gaetano "Guy" Seagro
Jun 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you so much for your 5 star review!

May 25, 2023

had an appointment for an oil change and they young men working on my car noticed a nail in one of my tires and got it all patched up , i was impressed by how they found something so small that could cause More

by william martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Livingston
May 27, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We appreciate your positive review about your recent experience with us!

May 23, 2023

i would just love to leave a review for this specific dealership. I had been wanting to trade my car in for a while and get into something else. I finally made that happen. I got an suv from this dealer More

by Flalisa31
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
tom palowski, sandy thompson, todd weaver, Paul Cunningham III, John Livingston, Mike Sumpter, Roy Camp, Cetric Sumpter, Howard Walker, Corey Weinmann, Kelly Livingston, Gaetano "Guy" Seagro
May 23, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We are so glad that you had a great experience when you purchased your vehicle at our dealership! Thank you!

May 23, 2023

brought my vehicle in for lease turn in and the sales team was very help exploring all my options. got me into the new car i wanted and a reasonable price couldn't be more pleased More

by william martin
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Kelly Livingston
May 23, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your great review about your sales experience with our dealership.

May 23, 2023

had an appointment for a recall , got there early and they still took care of me, got my car repaired and also washed it for me . big plus the coffee in the waiting room was delicious More

by Hannah Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
olivia brandt , Kelly Livingston
May 23, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Thank you for your nice review!

May 22, 2023

recently came in to look at a new car i was surprised at the selection and how quickly i was greeted by the staff More

by william martin
Recommend Dealer
Yes
Employees Worked With
Mike Sumpter, Kelly Livingston
May 26, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We are glad our staff provided you with such a pleasant experience! Thank you for the 5 star review!

May 22, 2023

made a visit to the dealer for a tail light assembly for my 10 ram and they had it in stock, surprised they had parts for a 13 year old vehicle More

by Hannah Donovan
Recommend Dealer
Yes
Employees Worked With
chrystal inman
Jun 09, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

Mr. Jacobs, we are so happy to hear that you had a positive experience when you were in our dealership. Thank you for your business.

May 22, 2023

made a trip in for a noise in my vehicle , they couldn't find the noise but had one of the senior techs drive with me and we were able to get it to make the noise , they isolated the noise and fixed my prob More

by Hannah Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie templar
May 26, 2023 -

Ken Ganley Chrysler Dodge Jeep Ram Bedford responded

We are so happy that our Technician was able to get your vehicle repaired! Thank you for the great review!

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