Ken Ganley Ford Norton

Fantastic work They offered a loaner car so I didn't have to wait for my car. I had a VERY messy car due to a 3 yr old and a camping trip so my vehicle was filthy, t They offered a loaner car so I didn't have to wait for my car. I had a VERY messy car due to a 3 yr old and a camping trip so my vehicle was filthy, these guys cleaned both inside and outside of my car and made it look brand new! I will only come here for detailing from now on. They found inserts to my cup holders that were not there when I bought my car. They pay attention to the details for sure. More

Houk Ed Have not been to a dealership since 1998.Mark was very helpful ,no pressure and professional, Made the experience a success. Very happy with our Ford Have not been to a dealership since 1998.Mark was very helpful ,no pressure and professional, Made the experience a success. Very happy with our Ford Fusion. More

helpful and friendly our salesperson was very helpful.I believe their was a miss-understanding between him and the service department.He wanted to have our new truck detai our salesperson was very helpful.I believe their was a miss-understanding between him and the service department.He wanted to have our new truck detailed and washed before we picked it up.It was washed outside only.No detailing done.The bed of the truck was filthy.Again the salesperson was great ''we were able to purchase the truck we really wanted. More

Detailing Center Recently my wife brought her Escape to the detailing center after one of her passengers had an accident on the passenger side seats. We thought that Recently my wife brought her Escape to the detailing center after one of her passengers had an accident on the passenger side seats. We thought that the seat would have to be replaced. Yes, it was that bad. Jeff cleaned the seat and the car was brand new again. Jeff went above and beyond and even checked with us later to make sure that the results of his work was satisfactory. Jeff was extremely helpful in a bad situation... More

Great follow up. Great service. I was shopping a few different cars. Mark was great on follow up. His follow up lead to a sale. Great service! Had the car ready for my pick up. I was shopping a few different cars. Mark was great on follow up. His follow up lead to a sale. Great service! Had the car ready for my pick up. More

I had my car detailed I inside and outside My car looks new! So spotless and shiny. Great attention to detail. Everyone was very nice, professional and helpful. Explained everything they did My car looks new! So spotless and shiny. Great attention to detail. Everyone was very nice, professional and helpful. Explained everything they did to the car. Wonderful job. Definitely would recommend their services. Am going to take my husband's car next. More

Go see tyler smith! I just recently got another car thanks to tyler smith. He's awesome, honestly if you go to anyone else at that dealership your making a mistake he's t I just recently got another car thanks to tyler smith. He's awesome, honestly if you go to anyone else at that dealership your making a mistake he's the best one there. He listens to everything you say and most helpful throughout the whole process. You end up finding what your looking for and fall in love with it. He definitely cares about his customers, you feel like your at home when you go see him laughing and talking the whole time but in the end he does his job and you walk out a happy customer. I won't go there and see anyone else. If you need a car go see tyler smith and I promise you you won't regret it! More

Amazing customer service! After the lengthy process of researching and trying to find the right vehicle to replace our lease Ganley Ford and Mark went out of their way to help After the lengthy process of researching and trying to find the right vehicle to replace our lease Ganley Ford and Mark went out of their way to help us find the perfect truck. We can not say enough for the wonderful service that we received while working with them. They made the process feel so simple and easy. It was all the small things that they thought of that made it all the better. It was worth the short drive from Wooster and we plan to come back when it is time to replace our other vehicle. Thank you so much Mark and the rest of the Ganley Ford staff! More

Very friendly, no pressure sale Mark did a great job making sure everything was to my liking, very courteous and easy to talk to. I will definitely be buying my next truck from Ganle Mark did a great job making sure everything was to my liking, very courteous and easy to talk to. I will definitely be buying my next truck from Ganley Ford. More

2017 Ford mustang Everybody did awesome I will be returning for my next car! Perfect service . Franco was awesome and got me the car I wanted ...Great work for everyone Everybody did awesome I will be returning for my next car! Perfect service . Franco was awesome and got me the car I wanted ...Great work for everyone herw More