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Ken Ganley Ford Norton

Norton, OH

4.8
3,712 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,712 reviews

October 28, 2026

Very easy drop off and pickup process. Everything done in a timely manner. Great job overall More

by brian_a_ballard
Recommend Dealer
Yes
Oct 28, 2026 -

Ken Ganley Ford Norton responded

We're glad drop off and pickup for your Ford Focus felt straightforward and the service was completed promptly. Thank you for all five stars!

October 27, 2026

Took longer than expected but very thankful for good service. I appreciated the car wash. More

by Sjtbryan
Recommend Dealer
Yes
Oct 27, 2026 -

Ken Ganley Ford Norton responded

We're pleased you were happy with the service on your Ford Fusion Hybrid and enjoyed the car wash. Thank you for the five-star rating.

October 26, 2026

Excellent service. Great inventory had the vehicle I’ve been looking over incredible experience Thank you for all the help More

by Ronnipuelio
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Ken Ganley Ford Norton responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 26, 2026

Helped me find the truck I needed! Very friendly, helpful, professional customer service!! It was an Awesome experience and Im extremely happy with my new truck!! More

by adamsiebarth1
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Douglas
Oct 26, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

They're really kind they helped They're kind of thoughtful they think about their customers they're going through. I hope you get through your deal. More

by Kjackson1735
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

October 23, 2026

A very pleasant, respectful, comfortable environment My service was handled with care kindness. Also, all the employees are very helpful and hands-on. I appreciate the wonderful service. More

by camishajlove24
Recommend Dealer
Yes
Employees Worked With
Ashley Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Neely
Oct 23, 2026 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 21, 2026

Excellent, friendly, quality service! ! Scott always goes above and beyond to help me keep all my Ford vehicles in top condition ! More

by adamsiebarth1
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Oct 21, 2026 -

Ken Ganley Ford Norton responded

Hearing that Scott consistently goes above and beyond to keep your Ford vehicles in top condition means a lot to our service team. Thank you for your kind words and five-star rating.

October 20, 2026

Brought vehicle in for a miss fire. Brianna had a loaner vehicle ready for me and is always available to help More

by Khummel
Recommend Dealer
Yes
Employees Worked With
Brianna
Oct 20, 2026 -

Ken Ganley Ford Norton responded

Knowing you found our team’s availability and the loaner vehicle helpful means a lot to us. We’re pleased we could provide a loaner during the misfire repair on your Ford F-150 and be here whenever you needed assistance.

October 19, 2026

Justin was really great to work with even before I got to the dealership and stayed late to help get things out of the old car. Great experience. More

by david.mcmullen2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jankovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

Ken Ganley Ford Norton responded

Your note about Justin’s support before you even arrived and staying late to help unload your old car highlights the dedication our team strives for. Knowing that moving into your new Ford F-150 went so smoothly is truly rewarding. Thank you for sharing your great experience and for the five-star rating.

October 19, 2026

Easy to schedule an appointment and always good service with answering any questions I may have. More

by PJBLUES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2026 -

Ken Ganley Ford Norton responded

We’re glad scheduling was effortless and that all your questions were answered. Brianna and our service department are here whenever your Ford Explorer needs attention.

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