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Ken Ganley Ford Norton
Norton, OH
3,403 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,403 reviews
Verified Customer
May 13, 2026
Great experience, very professional and explained everything to me Would recommend Ganley to all my friend's everything to me Would recommend Ganley to all my friend's More
by mace.raymond50
May 13, 2026
I was quoted a diagnostic for $189. I had my truck towed in for the diagnostic. Everything is great up to this point, I am assured that I will know what is wrong with my vehicle for $18 I had my truck towed in for the diagnostic. Everything is great up to this point, I am assured that I will know what is wrong with my vehicle for $189. Scott calls and says the tech needs to pull the valve covers to find the issue, suspects it's the cams. Will need an additional $379. Still everything is good. Did NOT tell me he was going to try to charge me to put the engine back together. That's just shady all day long. Would NEVER recommend that level of service to anyone. More
by jimhrubik2
May 12, 2026
The vehicle was way overpriced they listed it 23800 then it didn’t sell at that price so they raised it to 25,800 and when I asked to negotiate they said there was no wiggle room on it. I was in a pinch and it didn’t sell at that price so they raised it to 25,800 and when I asked to negotiate they said there was no wiggle room on it. I was in a pinch and had to get a vehicle that checked all the boxes we drove from 300 miles away salesman inspected said body was perfect from from it counted 10 dings and dents so far also Dave was more worried about signing us up on the FORD app than any other thing. There was no financing involved but picking up the vehicle seemed to drag on. I wasn’t going to leave a review but they keep sending me emails to review them so I did. More
by AGDEXPRESS01
May 12, 2026
Alan has helped me a few times, very professional, explains things well, kept me informed, gave me options. explains things well, kept me informed, gave me options. More
by mouse271
Employees Worked With
May 12, 2026
Very patient and helpful all-around. Will come back if I need another car for sure Will come back if I need another car for sure More
by Gladneynick
Employees Worked With
May 11, 2026
Alan is a gem for Ganley and a terrific ambassador from the service dept. Alan gets highest mark.Ganley sales dept gets a 1... the service dept. Alan gets highest mark.Ganley sales dept gets a 1... More
by trvdealerrater
May 11, 2026
Alan is a gem for Ganley and a terrific ambassador from the service dept. Alan gets highest mark.Ganley sales dept gets a 1... the service dept. Alan gets highest mark.Ganley sales dept gets a 1... More
by trvdealerrater
May 11, 2026
Amazing place to Service and purchase your vehicle. The Advisors are top notch and treat you like Family. The Advisors are top notch and treat you like Family. More
by hanjoma1
Employees Worked With
May 11, 2026
No xx, straightforward, and one of the easiest car buying purchases of my life. I cannot recommend this dealership and Justin enough! Will be sure to tell all my friends and fam if they are in the market, to purchases of my life. I cannot recommend this dealership and Justin enough! Will be sure to tell all my friends and fam if they are in the market, to come here first as it will be their only stop. Bravo! More
by kkelly2144
