Ken Ganley Ford Norton

I have given the rating I have because it was an overall great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for th great experience. Our salesman, Denny was very nice. He helped answer any questions we had concerning our purchase. Although I was not present for the purchasing of the vehicle, my great grandmother, Lenora was very pleased with everything Denny had done for us. More

Arrived around 4:30 with no appointment, needed my first oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to oil change in my Explorer. Very busy and yet the time was made to help me and give my vehicle a multi point checkup. I would send any of my family to see Phil Sandy or Bob Bowser, I have purchased multi vehicles from Ganley and the service has always been spot on. Thank you! More

This was our first Ford purchase and we were pleasantly surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us surprised with the customer service and vehicle knowledge Ray had. He helped us learn all about our new car features and even stayed late to show us how to operate the Sync system. Overall, we were able to purchase a new car and drive it home in as little as two hours time. I absolutely love my new Fiesta HB, thank you Ford! More

Returned for the first oil change on my 2013 Platinum F150. Check in was smooth, given an estimated time of completion of 1 hour to 1 hour 20. Checked in for a visit with our salesperson, John Grabowsk F150. Check in was smooth, given an estimated time of completion of 1 hour to 1 hour 20. Checked in for a visit with our salesperson, John Grabowski, to be told that our first oil change would be complimentary. The vehicle was ready in 45 minutes and delivered to us by our service writer Bob Bowser. An excellent first visit. More

We have enjoyed coming to Ganley Ford Norton, due to the friendliness, honesty, and overall experience of the staff. We will continue to come back! friendliness, honesty, and overall experience of the staff. We will continue to come back! More

At Ganley Ford they are very knowledgeable and courtesy to make your visit as smooth as possible. I have bought two vehicles there last year and usually just go anywhere for simple service like a oil chang to make your visit as smooth as possible. I have bought two vehicles there last year and usually just go anywhere for simple service like a oil change but the service and courtesy you get here is just awesome so I drive the little extra just to go there,,, great service and hospitality Kenny More

My used car purchase was a great overall buying experience at Ganley Ford. Jeff was wonderful to work with and made me feel very comfortable with my decision. experience at Ganley Ford. Jeff was wonderful to work with and made me feel very comfortable with my decision. More

Phil made it easy. Many thanks. We will definitely recommend him to our friends and family. This is our third car from him. Thanks Phil. recommend him to our friends and family. This is our third car from him. Thanks Phil. More

John was very pleasant and friendly, as well as very helpful. He found me a truck I wanted and worked with everyone to get things done so I was able to take it home right away. I am very happy with my helpful. He found me a truck I wanted and worked with everyone to get things done so I was able to take it home right away. I am very happy with my 2010 Ford F150 XLT 4x4. I don't know what else to say except "John was a great person and an excellent salesman" and I would recommend him to anyone. More

Wow, what can I say, Tom was excellent. Patient during the sales process, explained everything, went out of his way to search several times for different cars as I changed what I wanted, worked with me in the sales process, explained everything, went out of his way to search several times for different cars as I changed what I wanted, worked with me in trying to find the best way to finance my car and get the most out of the rebates from Ford, and he gave me a great deal on my trade in. After the purchase, he took the time to explain the features of the car, connected my phone to the Sync system and showed me all the basics. Couldn't have asked for a better experience, unless they gave me the car for free! More