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Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,188 Reviews

1,188 Reviews of Ken Ganley Ford Norton - Service Center

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July 16, 2020

Benya was a great help to me. He relayed very well what the mechanic said about the danger's I could face with some issues I didn't know about. They were very efficient with the time it took and did a wond More

by cheyenne8746
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

July 16, 2020

Excellent service and good communication. I was very pleased with the team getting my RV in and working on it quickly. Thank you to the Service Team More

by vcawea47
Recommend Dealer
Yes
Employees Worked With
RV / Truck maintenance
Jul 17, 2020 -

Ken Ganley Ford Norton responded

Hello, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 12, 2020

After two visits to the dealer, the second to fix errors and dirty windows after the first visit.....the smudges and overspray remained. I wont complain. But, i wont return. If I ran my business this way, More

by ANAIS451
Recommend Dealer
Yes
Employees Worked With
John Asano
July 11, 2020

I was very happy with the service and got in and out at Avery good time! little over an hour! Was Happy with the service More

by T-Byrd
Recommend Dealer
Yes
Employees Worked With
John Asano
Jul 13, 2020 -

Ken Ganley Ford Norton responded

Hello, Thanks for sharing your thoughts about your experience with Ganley Ford. We appreciate your business and hope to see you again soon!

July 11, 2020

Very helpful and courteous folks in the service department. Would definitely recommend this location. Fulton Benya was extremely helpful during my visit. Because of him, I would definitely refer pe More

by Fergie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fulton Benya - went over and above to make me comfortable. Keep this guy around!
Jul 11, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Fulton here at Ganley Ford.

July 10, 2020

making me have a 25 word review is stupid other than that the service dept has been great to work with made sure i was taken care of and back on the road in time to meet my next appt More

by tlhollis.16
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 09, 2020

Very quick service and friendly employees. Everyone in the waiting area was spaced out so you felt comfortable waiting in your car. People wore their masks when away from a desk or table. I felt very saf More

by jlwagoner
Recommend Dealer
Yes
Employees Worked With
John Asano, Paul Asano
Jul 10, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 07, 2020

Great service at reasonable price. The service team is great to work with on all of our cars. From the time we dropped off our car till we picked it up. Updates throughout as well. We have and will be bac More

by John
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano
Jul 07, 2020 -

Ken Ganley Ford Norton responded

Hello John, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

July 03, 2020

Everyone at Ganley ford of Barberton is great. I have dealt with Sam Adrian in sales and Benya Fulton in service and both deserve more than 5stars. Thanks Ganley ford More

by xBrapkx
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2020 -

Ken Ganley Ford Norton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

July 03, 2020

Work was performed in the timeframe promised with no problems. Service department personnel were friendly and helpful. Vehicle was returned to me in clean condition. More

by DATAAULT
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano
Jul 06, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

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