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John Chapman
John Chapman at Ken Ganley Ford Norton
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John Chapman

General Sales Manager

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
260 Reviews
4.9

260 Reviews

Write a Review

260 Reviews of John Chapman

April 19, 2024

Dealership Rating
Employee Rating

It was a long day but bought a new truck lol the truck sales manager was helpful More

by Tlschaffer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil, Jack Leonhard

Helpful
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Apr 20, 2024

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 07, 2024

Dealership Rating
Employee Rating

Most helpful sales team I have dealt with, they were able to get me in car I wanted with no hassle. I was in and out More

by webteetsii1975web
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Gavin Barnes

Helpful
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Apr 08, 2024

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. It's great to hear that we were able to assist you and that you had such a positive experience.

March 28, 2024

Dealership Rating
Employee Rating

Sean was responsive, professional and helped me to get a fair and competitive deal. Ken Ganley made the process easy for me. More

by BA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Sean Pangburn , Matt

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Mar 29, 2024

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Sean had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Norton!

March 23, 2024

Dealership Rating
Employee Rating

Jack made it so easy to do business with him. we bought the car after one test drive! We highly recommend him, and of course, Ganley. More

by mbresler3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Jack Leonhard

Helpful
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Mar 25, 2024

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Jack was able to help, and we hope to see you again!

March 20, 2024

Dealership Rating
Employee Rating

Always a very easy and smooth process here. Management and staff is top notch and great selection at a great price!!! More

by EDJR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell, Craig Douglas, Tony Zuppe

Helpful
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Mar 21, 2024

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

Mar 22, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 14, 2024

Dealership Rating
Employee Rating

Very friendly and willing to work out based on need and budget. Love to go again for any future purchases. More

by Muhammad Hazim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Kneebusch, Christian Rodriguez

Helpful
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Mar 14, 2024

Ken Ganley Ford Norton responded

Muhammad, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

February 24, 2024

Dealership Rating
Employee Rating

Awesome, Tom took the time to show my husband everything on the bronco. Answered all my husband's questions. Great place to buy a vehicle. More

by Nettiegirl50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Stancil

Helpful
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Feb 25, 2024

Ken Ganley Ford Norton responded

We are very happy to hear that Tom provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 17, 2024

Dealership Rating
Employee Rating

This is the most friendly place to deal with. Everyone takes their time and listens to what you want rather than try to sell you something you don’t want. A great place to Buy a vehicle. More

by herbertspath69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Scott Spath, Joe Peticca

Helpful
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Feb 18, 2024

Ken Ganley Ford Norton responded

Herbert, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Ken Ganley Ford Norton are glad to have you as a customer.

Feb 23, 2024

Ken Ganley Ford Norton responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2024

Dealership Rating
Employee Rating

I bought my truck and my wife's Bronco Sport from Jack. He is a great salesman and keeps in touch after the sale to make sure we are happy. I tell everyone I know to go see him when they need a new car More

by Gary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, Jack Leonhard

Helpful
Report | Print
Feb 07, 2024

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business, Gary, and hope to see you again soon!

February 03, 2024

Dealership Rating
Employee Rating

Jack was very helpful and made the process hassle free . All the staff were very attentive and I will go back and see Jack for my next vehicle More

by Goyolockwood
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jack Leonhard

Helpful
Report | Print
Feb 05, 2024

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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