Ken Ganley Ford Norton - Service Center

Excellent, fast, great waiting area, friendly employees, always completed correct the first time. They check up after the service to make sure everything is to your satisfaction. always completed correct the first time. They check up after the service to make sure everything is to your satisfaction. More

Very helpfull gettting my vehicle fixed quickly great job , always good to deal with the service department . If it wasn't for Tom and Mark taking care of my vehicles in the service department I don great job , always good to deal with the service department . If it wasn't for Tom and Mark taking care of my vehicles in the service department I don't know if I would still be going to Ganley Ford since they got rid of all of the great salesmen I used to deal with . I'm coming up on purchasing a new F 350 and I don't know what I'm going to do ??? More

Serviced Ford Escape to change trans fluid and coolant Called for service day before Thanksgiving and got serviced that day. Everything went great. Car was serviced with trans fluid and coolant change. Called for service day before Thanksgiving and got serviced that day. Everything went great. Car was serviced with trans fluid and coolant change. Car was inspected and was informed about brakes. Fuel was toped off and got a ride to and from work. Staff was professional and friendly. Thank you for taking care of my car. Best dealer I have been to. More

Top Notch Service Dept! The best in Ohio. Friendly, helpful and make you feel like family. Highly recommended for all your Ford needs and wants. helpful and make you feel like family. Highly recommended for all your Ford needs and wants. More

Recall Repair This was a recall for my Ford truck.The letter said it could take up to 4 hours. I was at the dealer for less then 2 hours.Your pro ta call to get s This was a recall for my Ford truck.The letter said it could take up to 4 hours. I was at the dealer for less then 2 hours.Your pro ta call to get service is bit unorganized. You enter the service department which is a big room full of desks. I was waited on promptly but wasn't sure if I was the right place. The waiting area is nice. More

Great service. Easy to schedule and work with. Very good communication. Will continue to use as needed. The whole staff at Hanley are friendly and helpful. communication. Will continue to use as needed. The whole staff at Hanley are friendly and helpful. More

appointment for service, oil change, at 9, went well. took a little over an hour, a little long I thought but a professional job with a complimentory car wash makes it worth it. I;m happy. took a little over an hour, a little long I thought but a professional job with a complimentory car wash makes it worth it. I;m happy. More

Friendly Service technician was helpful an Knowledgeable and took care of my car problem. People always friendly and willing to listen and help solve any probl Service technician was helpful an Knowledgeable and took care of my car problem. People always friendly and willing to listen and help solve any problem you might have More

When I asked the dealer to update my Nav, was told they don’t do it yet the Nav website FAQS day “Yes” that dealer can update my Nav. don’t do it yet the Nav website FAQS day “Yes” that dealer can update my Nav. More

First oil Change I called and with short notice the dealership was able to make an appointment and keep the time frame specified so I could be on my way as soon as po I called and with short notice the dealership was able to make an appointment and keep the time frame specified so I could be on my way as soon as possible. Thanks More