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1,186 Reviews of Ken Ganley Ford Norton - Service Center
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July 01, 2022
While it took Ford a while to come up with the part needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my needed to be replaced in my Explorer, the dealership itself was very friendly and let me know step by step where they were with the progressive of my repair. Highly recommend! More
by melinda.wright1989
Verified Customer
June 30, 2022
After having a really bad experience at a Ford dealership over in the Montrose area I came to Ken Ganley Ford and have had a great experience ever since over in the Montrose area I came to Ken Ganley Ford and have had a great experience ever since More
by giboneill
Employees Worked With
June 29, 2022
U guys did the recall hopefully n strip my lug nut on my tire n never said nothing n when we went n bought new tires we always had to replace a whole wheel bearing thanks tire n never said nothing n when we went n bought new tires we always had to replace a whole wheel bearing thanks More
by Alicia
Employees Worked With
Service
June 29, 2022
Service dept treated me very well, prompt service. East drop off & pickup.. used my Fordpass & points without any issue. East drop off & pickup.. used my Fordpass & points without any issue. More
by DAVIDGREEN0
Employees Worked With
June 28, 2022
Great service and a short wait time. Friendly service employees. Great experience overall. Outstanding! Thumbs up! Friendly service employees. Great experience overall. Outstanding! Thumbs up! More
by JCWILCOXIII
June 24, 2022
Ashley is the best and being able to talk to a tech about my problem makes me know this is the dealership of my choice my problem makes me know this is the dealership of my choice More
by Mudwheels
Employees Worked With
Ashley, service department. Should list these people first before sales
June 22, 2022
The service advisors were very nice and helpful. Also the work was done quickly and the process as a whole was nice and easy. Also the work was done quickly and the process as a whole was nice and easy. More
by Bjaros
June 21, 2022
Our truck windows were smashed in on a Friday night out of town at an 11U baseball game, evidently they really wanted our Yeti Cooler. They caused a couple thousand dollars worth of damage and our insuran of town at an 11U baseball game, evidently they really wanted our Yeti Cooler. They caused a couple thousand dollars worth of damage and our insurance approved vendor couldn't help vaccumm the glass out let alone squeeze us in until the following week for service. I decided to call Ken Ganley Norton. Not only is it a dealership equipped with the tools and means to help us (not too many dealers out there are anymore) but also they were able to work with us to get us in as soon as possible. The truck was fixed within only a couple days of getting back into town. We cannot THANK Jody and Fulton at Ken Ganley Norton Service Dept enough! We truly appreciate everything you did for our family! Hands down the best service we've experienced yet. I highly recommend Ken Ganley Norton. More
by MLDavis
June 21, 2022
Ken Ganley goes out of their way to get my vehicle in for service in a very timely manner. service in a very timely manner. More
by kevin.rogers
Employees Worked With
June 18, 2022
I was having electrical module issues with my 2010 F-150. Ganley Ford service was able to find the parts to fix it and get me back on the road. They did a great job. Ganley Ford service was able to find the parts to fix it and get me back on the road. They did a great job. More
by LOUIEEDL
Employees Worked With
