Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,186 Reviews
Call Service Center (877) 839-4979

1,186 Reviews of Ken Ganley Ford Norton - Service Center

Sort by
May 06, 2022

Mark at Ganley is the best, he always takes great care of us no matter the isssue. More

by Camp1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Ingleheart
Report | Print
May 08, 2022 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2022

John Kirchenbauer and his staff are always so friendly and professional. I always choose Ganley. More

by Buckeyeterry75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2022 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with John here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

April 24, 2022

I am very happy with Drew my service rep, he is always happy to see you and always willing to accommodate you . I am very happy that I came to Ganley Ford. More

by George Garman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Erdman
Report | Print
Apr 24, 2022 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, George, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

April 22, 2022

The best! !! Always the best detail. My car always looking brand new! Jeff is great to work with More

by Ahendricks55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
Report | Print
Apr 24, 2022 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 21, 2022

Aaron is an all around great guy! ! Don't forget to ask for him and see what he can get you set up with! More

by gwenmiller1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Report | Print
Apr 22, 2022 -

Ken Ganley Ford Norton responded

Gwen, thank you for the kind words for Aaron and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 19, 2022

The service dept staff were very professional and helpful. My car was repaired in less time than I had anticipated. More

by MOESCHGER7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 20, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ken Ganley Ford Norton. Please don't hesitate to reach out if you need anything else.

April 18, 2022

Great people. Great service Scott is the best salesman. He helps me with any questions I have. More

by Graening123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Baumgardner
Report | Print
Apr 18, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 18, 2022

They are always very helpful and willing to go the extra mile. The parts department is also very good and help me whenever I need it. More

by 1980eagle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Byrd
Report | Print
Apr 19, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

April 17, 2022

Brought vehicle in and promptly assisted Service repaired vehicle and was on the way Highly recommend service department More

by mschneides
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Apr 19, 2022 -

Ken Ganley Ford Norton responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 09, 2022

Thank you Sean for your great service look forward to doing business again.Thank you 😊 More

by Cynthia.bester765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Report | Print
Apr 11, 2022 -

Ken Ganley Ford Norton responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

1
...
46
47
48
...
119