Ken Ganley Ford Norton - Service Center

They gave me a oil change and a tire rotation at a good price and it was at a long wait time.I will be back. price and it was at a long wait time.I will be back. More

Had a recall due on my truck worked around my schedule to get completed on Saturday while I waited , just before going on my vacation get completed on Saturday while I waited , just before going on my vacation More

I took my Escape in to have the rear hatch serviced. I had a 9:30 appointment but the car was not taken until just before lunch. Not sure why, but this caused me to have to leave it over night to be compl had a 9:30 appointment but the car was not taken until just before lunch. Not sure why, but this caused me to have to leave it over night to be completed. More

Want to rescind my earlier review of your dealership as I found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that it was bad and needed replaced. Also was not lubed and not sure if tires were rotated. No longer will do business with you folks. It is true what they say about dealerships. w More

Service was accommodating and prompt. Friendly staff. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. More

They got me in and out for my appointment. They did a great job on my wheel alignment. The cost was reasonable. The service was great. great job on my wheel alignment. The cost was reasonable. The service was great. More

Estimate was 4 times higher than what I paid at a local mechanic and estimate didn't even address the issue at hand. Not happy mechanic and estimate didn't even address the issue at hand. Not happy More

The service was done in a timely manner and the staff was friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase More

Clean. Friendly staff. Usual wait time for a dealership. Price is higher then an outside oil change vendor but other inspections are done also so I understand. Price is higher then an outside oil change vendor but other inspections are done also so I understand. More