Ken Ganley Ford Norton - Service Center

Had a recall due on my truck worked around my schedule to get completed on Saturday while I waited , just before going on my vacation get completed on Saturday while I waited , just before going on my vacation More

Service was accommodating and prompt. Friendly staff. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. High quality work. I am pleased with the price adjustment on the tire rotation and balancing to saving me a few bucks. More

They got me in and out for my appointment. They did a great job on my wheel alignment. The cost was reasonable. The service was great. great job on my wheel alignment. The cost was reasonable. The service was great. More

Want to rescind my earlier review of your dealership as I found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that found out from a former Ford service manager that there is absolutely nothing wrong with my left lower ball joint as I was told from you people that it was bad and needed replaced. Also was not lubed and not sure if tires were rotated. No longer will do business with you folks. It is true what they say about dealerships. w More

Estimate was 4 times higher than what I paid at a local mechanic and estimate didn't even address the issue at hand. Not happy mechanic and estimate didn't even address the issue at hand. Not happy More

The service was done in a timely manner and the staff was friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase friendly and helpful. I have purchased three vehicles from Ganley Ford and will return for my next vehicle purchase More

Clean. Friendly staff. Usual wait time for a dealership. Price is higher then an outside oil change vendor but other inspections are done also so I understand. Price is higher then an outside oil change vendor but other inspections are done also so I understand. More

Appointment made quickly, my car was taken on time and all questions answered by the service representative. I would highly recommend this dealership for service. all questions answered by the service representative. I would highly recommend this dealership for service. More

Had my 2002 F150 in for some routine maintenance. They located some issues with my shift linkage and reported it to me with a price. I requested they fix it and they did. The only issue I had though was t located some issues with my shift linkage and reported it to me with a price. I requested they fix it and they did. The only issue I had though was the mechanic called me and said they broke my hood latch and did a temporary fix for it. He advised me have it replaced soon. It looks like they charged me $35.00 dollars for the repair. Does that sound right?? They broke it, and charged me for the repair. Other than that the vehicle was ready at the time I requested. I am very happy with Tony in sales department. I would like to talk with him about buying a new truck when you get in some new F250s with a diesel. More

Lost the car keys, didn’t have anyone to drive their shuttle that could take me to work, said car leaking oil but no quote shuttle that could take me to work, said car leaking oil but no quote More