Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
1,192 Reviews of Ken Ganley Ford Norton - Service Center
Sort by
July 02, 2021
Very professional and alway courteous. Every issue I have had was handled correctly. had was handled correctly. More
by rlowry1822
Verified CustomerEmployees Worked With
July 01, 2021
Scott was very helpful and professional with good communication and time. communication and time. More
by VFODOR1
Employees Worked With
June 30, 2021
My truck caught fire due to a recall and my transmission went out the next day. It shifted perfectly fine previously. They charged me 200 to look into it. Then they aren’t gonna cover any cost of the repair went out the next day. It shifted perfectly fine previously. They charged me 200 to look into it. Then they aren’t gonna cover any cost of the repair when everything was perfectly fine previous to the fire. More
by Natemiller5336
Employees Worked With
Drew
June 29, 2021
Received 2 recall notices on my Ford fusion. Appointment time of my choice available and repairs were completed as advised. Service department personnel pleasant and helpful. time of my choice available and repairs were completed as advised. Service department personnel pleasant and helpful. More
by HOOFBEATS8
Employees Worked With
June 28, 2021
I was treated like a good customer very top notch. I will definitely consider this dealership when it is time to purchase a vehicle. I appreciate the ride home sure made my wife happy definitely consider this dealership when it is time to purchase a vehicle. I appreciate the ride home sure made my wife happy More
by Christschantz
Employees Worked With
Other Employees :
The part timer Collage student that drove me home. Very nice
June 28, 2021
Completed my service call 30 minutes quicker than anticipated & free exterior wash! anticipated & free exterior wash! More
by Dgberg54
Employees Worked With
June 25, 2021
Ganley Ford Barberton gave me same day call/appointment tire service. You can't beat it along with the dealerships being close and in a simple location. tire service. You can't beat it along with the dealerships being close and in a simple location. More
by Jeff
Employees Worked With
June 25, 2021
Came in early and they put 4 tires and alignment and oil change in less the 2 and a half hours. Excellent service as always. change in less the 2 and a half hours. Excellent service as always. More
by the_tree_of_liberty
Employees Worked With
June 25, 2021
Fulton is great and usually who assist me.I have no Fulton is great and usually who assist me. I have no issue with the service personnel what is troubling to me is the future of Ford producing quality Fulton is great and usually who assist me. I have no issue with the service personnel what is troubling to me is the future of Ford producing quality products. There is documented issues with the Escape’s transmission and now I worry about my car’s future. I have been long time Ford supporter but am very uneasy these days More
by PLAIRD34
Employees Worked With
