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Ken Ganley Ford Norton - Service Center

Norton, OH

4.6
1,188 Reviews

1,188 Reviews of Ken Ganley Ford Norton - Service Center

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July 31, 2020

Very efficient service and Paul was great. Have been to the service department for repairs and always satisfied. Employees professional and accommodated all my needs. More

by MARY KARAS
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review, Mary! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ganley Ford.

July 31, 2020

Radio would not turn on and 911 was lite up on screen Scot took care of me and will have part next week. Did not feel pressures in to doing this repair right away. But talk to husband and we are going a More

by BALOGH2883
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 30, 2020

I always get the best service whee Ed n I go to Ganley Ford in Barberton. Scott Spath has helped and gave me great service. Very friendly. More

by KFIELDS416
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Scott had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

July 30, 2020

Excellent service. Quick. Did a great job inspecting the vehicle. Always great to know what my vehicle needs. The free car wash is a great added bonus. More

by fbben
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 30, 2020

Service manager John Kirchenbauer and his staff are top notch. There always attentive to my familys needs. Keep up the great work. We bring all of our vehicles to Ganley no matter make or model. More

by Buckeyeterry75
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Ken Ganley Ford Norton responded

We are very happy John and the rest of our team provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 30, 2020

I parked my truck by our deck when i got home, got out, locked the truck, and this morning I found a 1 1/4” hexagonal foam washer lay beside my truck? Did the mechanic forget to put it back in after work More

by Virgil T Smith
Recommend Dealer
Yes
Employees Worked With
John Asano
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Hi Virgil, Thank you for this feedback. Would you mind sending us a message so we can learn more about your visit?

July 30, 2020

Paul did a nice job getting me and out in a timely manner. Paul was curdious and professional. The work done seems to have fixed the problem so far. More

by podnarj74
Recommend Dealer
Yes
Employees Worked With
Paul Asano
Jul 31, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

July 25, 2020

Great place! Excellent customer relation. Fast and correct service! Ease of internet scheduling! Treated exceptional and fair. Will recommend to other. All around great place! More

by tommybe52
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Spath
Jul 27, 2020 -

Ken Ganley Ford Norton responded

Thank you, Tommy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 24, 2020

Thanks to Fulton he was able to get me in for a transmission leak before my Upcoming vacation. Fulton is an asset to Ganley Ford. More

by NLSENSE
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Ken Ganley Ford Norton responded

It's great to hear that Fulton able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

July 23, 2020

Everyone I dealt with was very polite and helpful. Answered questions...etc. The detailing took a little longer than I thought, but looks great. We bought our Edge from you, and that’s where I’ll go More

by Mary
Recommend Dealer
Yes
Employees Worked With
John Asano, Paul Asano
Jul 24, 2020 -

Ken Ganley Ford Norton responded

Thank you, Mary, we appreciate your business and our team looks forward to serving you again soon!

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