Ken Ganley Kia Boardman
Boardman, OH
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As soon as I walked in I was greeted warmly and said hello by it seemed like everyone who worked there. I had an appointment with the sales rep. I chatted with on-line the night before. I was not pres hello by it seemed like everyone who worked there. I had an appointment with the sales rep. I chatted with on-line the night before. I was not pressured at any time to purchase. I did my home work and new what I wanted. From the time we sat down to talk, to the test drive, to the actual sales price, to dealing with the financing was a pure delight. I've purchased alot of cars in my lifetime and this was without a doubt the most pleasant hassle free car buying experience I have ever had. I would recommend Taylot Kia of Boardman Ohio to any one looking for a new car!! In fact I already have to my neighbor's. Thank you Bill Burns and Jim the finance guy for a wonderful deal! More
Stopped in to look, ended up buying a car I didn't want, feel ripped off, paid thousands more for a used car than blue book, high pressured, fast talking, take your keys, change subject. I know we should h feel ripped off, paid thousands more for a used car than blue book, high pressured, fast talking, take your keys, change subject. I know we should have been smarter and insisted on carfax. Needless to say I'm trading this car and it WILL NOT be at this place More
very pleasant place to buy a car. they worked with me and got me and my husband a great car! I would recommend this place! thank you Taylor Kia of Boardman :-) got me and my husband a great car! I would recommend this place! thank you Taylor Kia of Boardman :-) More
The sales lady was excellant . She had come out right after my wife & I pulled into the lot . She knew what she was talking about , knew the car , explained every detail about the car . She sure knew how after my wife & I pulled into the lot . She knew what she was talking about , knew the car , explained every detail about the car . She sure knew how to handle customers . Excellant store . Great service . Her name is Melanie Yesovich . Yes we are very happy with our 2013 Kia Sorento . Yours truely , Mr . & Mrs. Harrinton Of Warren , Ohio P.S. It was worth the trip , once again thank you so much . More
Very friendly staff. Beat price another dealership had given. Easy to work with and very helpful. Would recommend to anyone I know looking for any type of car used or new. given. Easy to work with and very helpful. Would recommend to anyone I know looking for any type of car used or new. More
The trade in value I revieved was excellent. They tinted my windows and are putting mud flaps on my new car. I felt very comfortable while I was at the dealership. Everyone was very friendly and welcoming. my windows and are putting mud flaps on my new car. I felt very comfortable while I was at the dealership. Everyone was very friendly and welcoming. I feel that I got a great deal. I reccommend anyone go to Taylor Kia. I plan on buying my wifes next car there also. More
Went in JUST TO LOOK at a car I was interested in. I told him upfront if I liked the car AFTER test driving it, THEN and ONLY THEN would I talk numbers with him. Derek was very pushy about finding out how mu him upfront if I liked the car AFTER test driving it, THEN and ONLY THEN would I talk numbers with him. Derek was very pushy about finding out how much I could afford, how much I was willing to pay, etc., trying to squeeze every dime possible out of me before I even had a chance to get a closer look at the car to decide whether or not I even wanted to make a deal on it. Finally had enough of his BS and walked out, where he chased me down and tried to belittle me, saying I was "acting like a child" and "I didn't know what I was talking about". I know others who have had bad experiences with Taylor Kia as well, so I went in with my guard up already. Everything he said and did just reaffirmed my opinion of this dealership. Low class, high pressure, and more concerned about how much money they can squeeze out of you rather than selling you a car you'll be happy with. More
They were all so very nice and offered great service! They worked out a great deal for me! Overall an excellent experience I would def recommend!!! They worked out a great deal for me! Overall an excellent experience I would def recommend!!! More
Went in today to get trade-in values for 2 leased vehicles, applying that negative equity to a new lease, to see what type of costs I would incur by ending the leases early. I asked them what the vehicles, applying that negative equity to a new lease, to see what type of costs I would incur by ending the leases early. I asked them what the trade-in values were going to be for the 2 cars and they would not tell me, instead resorting to talking condescendingly to me, making me feel guilty for wanting to know some of the details of the deal. I asked them, "If I did not have any leases to turn in as part of this deal, and the car you are going to lease me is normally $20,000, what will it become when you add-in the negative equity that will come from ending these 2 leases early? $21,500? $24,000? I'd like to know how much extra will be figured-in because of the 2 early lease terminations." They became frustrated with me and started being rude. I don't mind haggling and I don't mind playing the waiting game when negotiating for new cars, I've done it many times, recently on a new Corvette for my father, and I know that some frustration from both parties is part of it sometimes, but these guys were overly rude and I will not go back and certainly won't give them my business. I see from other reviews on the Internet that others have had negative experiences here as well. More
Did vehicle pre selection and financing over the internet. Went to dealership to view car and it was full of mattress, blankets, pillows, food, clothing etc. Was told the owner was using it to cle internet. Went to dealership to view car and it was full of mattress, blankets, pillows, food, clothing etc. Was told the owner was using it to clean out his boat at Lake Milton. When I asked why it was not there on the saturday morning that I was to purchase it I was told if the owner wanted to use it there was nothing could be done. Apparently cleaning out a boat was more important than a customer or a sale. I will never purchase a vehiclre from these unprofessionals. More