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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
196 Reviews

196 Reviews of Ken Ganley Kia Clarksburg - Service Center

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July 03, 2025

They are the best! !! I bought my car here and always come back to have my service done. They are so friendly and always professional. More

by Princessbrandi6877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 04, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 01, 2025

Friendly, fast, affordable. Very professional, they make sure you know exactly what's going on with your Kia. More

by ronnie.gainer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Ken Ganley Kia Clarksburg responded

Hello Ronnie, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

June 27, 2025

The staff is extremely efficient and Time conscientious. They get the work done in a timely manner. More

by rrotruck4
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 09, 2025

Service is a joke don't waste your money getting extended warranty my trunk latch stopped working had vehicle less then 2 yrs already had to shop for burning oil fast and the trunk latch said burning oil is More

by Foster
Recommend Dealer
No
Employees Worked With
Tenley Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
1.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 29, 2025

Friendly, thorough service. Quickly addressed my issues got me back on the road. Waiting area is very nice More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Ken Ganley Kia Clarksburg responded

Hi Steve, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 21, 2025

Fast and friendly service every time we stop in there for routine maintenance on our 2024 Kia SORENTO. More

by tinamj89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Ken Ganley Kia Clarksburg responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

May 17, 2025

I had marked on my calendar that I had an oil change/maintenance appt at 9 am they didn't have me on thier schedule but promptly took care of me. Service department is always nice and finishes in More

by alabenne
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025 -

Ken Ganley Kia Clarksburg responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

May 16, 2025

This dealership runs like a well oiled machine. We were satisfied every single time they serviced our hybrid. More

by Hudsonsnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Ken Ganley Kia Clarksburg responded

Hi, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 10, 2025

Very efficient and nice to the customers. In and out in the time they told us. More

by Rsgj18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tenley Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
michael carver
5.0
This rating includes all reviews, with more weight given to recent reviews.
logan krafft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Ken Ganley Kia Clarksburg responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 07, 2025

Young guys in the service department are dismissive, rude , arrogant and disrespectful. They won't listen to anything the customer tries to say and you simply can't get your vehicle serviced properly or your More

by Forte22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
logan krafft
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler/mechanic .
May 10, 2025 -

Ken Ganley Kia Clarksburg responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Clarksburg did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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