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Ken Ganley Kia Clarksburg - Service Center

Bridgeport, WV

4.8
103 Reviews

103 Reviews of Ken Ganley Kia Clarksburg - Service Center

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April 19, 2024

Great customer service. The rep goes over every detail with my and it is explained very well. Thank you Clarksburg Kia and Gregory Knapp for providing me a great experience More

by sreel31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Knapp ⭐️
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Apr 21, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

Helpful
April 17, 2024

Friendly and very helpful. Won’t be the cheapest but you pay what you get for. I’ve had quality work so far and plan to keep coming back. More

by Rockee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department in general. All are excellent
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Apr 19, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Clarksburg. We do hope we can be of assistance in the future. Take care!

Helpful
April 02, 2024

The entire team was very friendly and willing to help me. Everything that was done to my car was explained and I was kept informed with uodates More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Morgan, Gregory Knapp, service dept.
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Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful 1
April 01, 2024

Great service department! They are prompt, explains issues in detail, and very clean! Highly recommend! More

by ams82479
Recommend Dealer
Yes
Employees Worked With
Michael Holepit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful 1
April 01, 2024

The staff here is so kind and willing to help you no matter what would send other people to them More

by Michael
Recommend Dealer
Yes
Employees Worked With
Travis Sapp
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful 1
March 28, 2024

The staff at Ken Ganley Kia has always been friendly and prompt on all services . More

by Dmhayes7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Cora
4.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Sapp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Allman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2024 -

Ken Ganley Kia Clarksburg responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful 1
March 22, 2024

They are extremely thorough and take the time to explain everything to you. They are very friendly and the waiting room provides a welcoming space. They even have a place for children to go while everyone w More

by shauna.jarrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Cedeno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Everson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you so much for the positive review! Until the next time we meet, take care!

Helpful 1
March 20, 2024

I recommend Ken Ganley for all your Kia service needs. Entire staff feels like family. More

by ryanchrisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Holepit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Showalter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful 1
March 20, 2024

Thank you for great service. They are fast and friendly, we really appreciate you all! More

by euchredolphin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Allman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

Helpful 1
March 20, 2024

I bought my car here back in September. They made the process so easy! I continue to come back because the service is amazing from the sales team to the service team they are all wonderful! More

by fultzbn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 22, 2024 -

Ken Ganley Kia Clarksburg responded

Hi, thank you for sharing your positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Helpful 1
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