Ken Ganley Kia Clarksburg - Service Center

Everyone is always so nice and they are fast at getting you in and the work done that is needed. you in and the work done that is needed. More

Reasonable wait time. Friendly service. Very informative during service. And kept me updated throughout the process. Michael Carver, was very helpful in helping me with t Friendly service. Very informative during service. And kept me updated throughout the process. Michael Carver, was very helpful in helping me with the issues that needed addressing immediately and informing me of issues that needed attention soon More

Not good service. Had car there for a problem. They never got back to us Had car there for a problem. They never got back to us More

The Maintenance department was very professional and helpful. The facilities was very nice while waiting on our vehicle. helpful. The facilities was very nice while waiting on our vehicle. More

The service department has been top notch from the beginning. They applied a coupon to reduce the cost of my 50,000 mile oil change today without my asking. Will hopefully be asking this dealership to beginning. They applied a coupon to reduce the cost of my 50,000 mile oil change today without my asking. Will hopefully be asking this dealership to sell me a 2026 Carnival AWD hybrid later this year if they become available. More

Always great service. Never have a super long wait. The waiting area is nice too. Never have a super long wait. The waiting area is nice too. More

The technician was friendly. I was in and out within an hour. I would recommend them when buying a vehicle and their service. I was in and out within an hour. I would recommend them when buying a vehicle and their service. More

Sales experience wasn't very good, but service department is great. The only complaint I would have is the amount of time it's taking to get trim that my vehicle is missing, from my understanding the service is great. The only complaint I would have is the amount of time it's taking to get trim that my vehicle is missing, from my understanding the service department is trying their best to deal with the issue. More

Friendly staff Helpful staff Clean comfortable atmosphere Staff is very knowledgable Keep you informed of the progress of your vehicle atmosphere Staff is very knowledgable Keep you informed of the progress of your vehicle More

I brought my car in on Saturday for routine maintenance. We were very satisfied with how quickly and efficiently the work was done without any hassle! We were very satisfied with how quickly and efficiently the work was done without any hassle! More