
Ken Ganley Kia Mentor
Mentor, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The rating I gave was excellent to all the questions for the reason that everyone is wonderful there and they work with you and make you feel very comfortable. They get you what you want. I would recommen the reason that everyone is wonderful there and they work with you and make you feel very comfortable. They get you what you want. I would recommend Mentor Kia to everyone and anyone. This is my first time leasing at Mentor Kia and I know for a fact it wont be the last. I love my Kia Soul! More
Cannot say enough nice things about Cuyler and the folks at Mentor Kia. We wanted a very specific car and they were able to track one down for us. The price was better than I expected. at Mentor Kia. We wanted a very specific car and they were able to track one down for us. The price was better than I expected. More
Everyone was very friendly and professional. They also explained to me that that a control arm upgrade was available on my Optima. Although the parts were not available at the time, we set up another appo explained to me that that a control arm upgrade was available on my Optima. Although the parts were not available at the time, we set up another appointment for next week to take care of the problem. My only complaint was that I asked them to call me when my car was available, which I was told would be about one and one-half hours. I never received a call, finally calling back about 3 hours later and my car was ready (for how long, I do not know). No big deal though, as I was not busy that day. All in all, a very positive experience and Dan Foote was just great. More
I love everything about the Kia dealership service center. But the price I always feel is high. I even had tires priced before I left and Kia is still higher then other places. I feel we pay extra center. But the price I always feel is high. I even had tires priced before I left and Kia is still higher then other places. I feel we pay extra to get the great customer experience you offer which it should never be that way. More
I am apprehensive when car shopping, but Bruce and the dealership made me feel confident and pleased with my purchase! Thanks for the great experience! dealership made me feel confident and pleased with my purchase! Thanks for the great experience! More
the service was friendly, fast , accurate, reasonably. the lounge area was very convenient coffee made watch t.v. while waiting everything was very clean and kept organized very good experience, the lounge area was very convenient coffee made watch t.v. while waiting everything was very clean and kept organized very good experience, More
As soon as we walked in the door we were greeted and taken care of immediately. It was a Sunday, so they were short staffed and our salesman was working with 2 other customers. So it was a back and fort taken care of immediately. It was a Sunday, so they were short staffed and our salesman was working with 2 other customers. So it was a back and forth time for a bit. But it all worked out. Dominic was very informative and answered all our questions. His sense of humor breaks the stress of buying a new car. More
I think Mentor Kia does an excellent job. I recommend to everyone I know that is looking for a car. This is my second car , the first Soul I purchased 2 years ago and after receiving a letter of trade in po everyone I know that is looking for a car. This is my second car , the first Soul I purchased 2 years ago and after receiving a letter of trade in possibilities I went directly to Bruce , who I worked with the first time and he took excellent care of me. I ended up with a new 2013 Soul on a sign and drive lease, which was the best financial move for me. I am extrememly happy with my new car and will probably trade again after my 4 year lease terms are up. Thank you! More
Peggy Grinley was wonderful. She was friendly and knew her stuff. She put is in a beautiful Kia Optima at a price we were comfortable with. Everyone at the dealership was fantastic and we will definitel her stuff. She put is in a beautiful Kia Optima at a price we were comfortable with. Everyone at the dealership was fantastic and we will definitely return to Kia for our next purchase. More