Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Kia Mentor
Mentor, OH
1,688 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER!
Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,688 reviews
April 14, 2026
Took my car in to replace flat tire. They were able to change the oil too. Gave me a ride to work and picked me up when my car was done. Extremely polite staff. Even washed my car. H They were able to change the oil too. Gave me a ride to work and picked me up when my car was done. Extremely polite staff. Even washed my car. Highly recommend Ken Ganley Kia. More
by Laura
April 07, 2026
My car was there for 6 months No contact with dealer called 50000 times Wrote a bad review and they called me right away Called me to tell me it was ready for pick up and it wasn’t had to get an ube called 50000 times Wrote a bad review and they called me right away Called me to tell me it was ready for pick up and it wasn’t had to get an uber home And then I left another review and they said the car was flooded blah blah blah just surprised they haven’t tried to pay me to get my review removed Service center is a joke don’t waste your time go elsewhere. I can’t speak on the sales side just the service center is horrific More
by Nino
April 06, 2026
Enjoyable process, friendly, love my sportage. Go see Marques Moore at Ken ganley Kia Mentor Go see Marques Moore at Ken ganley Kia Mentor More
by Hheistermann
Employees Worked With
March 31, 2026
First time buying a car and he helped out tremendously. I was in the dealership for a lot less time than expected. Quick quality service and honesty. I was in the dealership for a lot less time than expected. Quick quality service and honesty. More
by Robbie Guzzo
Employees Worked With
March 26, 2026
The process of buying a car is always tough and long. With Marques being there it made the process so much easier on my and my fiancé. He is very personable, helpful, supportive and experienced and knows With Marques being there it made the process so much easier on my and my fiancé. He is very personable, helpful, supportive and experienced and knows what he’s talking about. Kia is very much to have a guy like Marques on there team. More
by Antonio
Employees Worked With
March 25, 2026
Marques Moore was amazing from the get go. From the smile to the hand shack greeting. This man was top notch. Right from the chase this man I can tell is definitely driven to please his custom From the smile to the hand shack greeting. This man was top notch. Right from the chase this man I can tell is definitely driven to please his customers who are very undecided about a new purchase/ lease of a car. Understanding and honest. I am glad we came back to make our 3rd lease purchase. And we will be back for more. Thank you Marques, you the man. More
by pjames880
March 08, 2026
Purchased a 2024 Mazda CX-30 from this dealership and had a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, w a very disappointing experience. The vehicle was listed on the CARFAX as having been inspected by the dealer before being put up for sale. However, within 3 days of purchase, the car began displaying multiple serious warning messages including engine malfunction, dynamic stability control malfunction, and safety system errors. I visited the dealership expecting assistance given how quickly the issues appeared, but they refused to take responsibility because the vehicle was sold “as-is.” While I understand what “as-is” means, selling a vehicle that develops major electrical and safety warnings within days of purchase raises serious concerns about the inspection that was supposedly performed before listing the vehicle. I am currently pursuing diagnostics and exploring options through Mazda and consumer protection channels. I would strongly encourage potential buyers to have any vehicle from this dealership independently inspected before purchase. More
by Exiled22
March 04, 2026
I would highly recommend Marques to anyone that decides to go to Kia in Mentor. He was patient, very understanding and he explained everything I needed to know before purchasing my vehicle. I was hesitant to go to Kia in Mentor. He was patient, very understanding and he explained everything I needed to know before purchasing my vehicle. I was hesitant about purchasing another car but he reassured me that I was making the right decision on trading in my other cars. He took his time to make sure this is something I really wanted to do and it was! I don’t regret buying my New Kia thanks to Marques. Go to him !!!! He’s worth it and you would greatly appreciate him. I learned a lot on my car just from him … thank you More
by Itsjazzyy
Employees Worked With
February 16, 2026
Marques was exceptional in service. Provided all information necessary and requested, made my experience clear and concise while alleviating any pressure or stress in the decision makin Provided all information necessary and requested, made my experience clear and concise while alleviating any pressure or stress in the decision making process. Id recommend. More
by Malikbradley47
Employees Worked With
February 05, 2026
Although we had a rocky start once they changed the sales manager I was dealing with I got the car I wanted for the deal I wanted. Dominick and Nick were terrific. Tony not so much. Using funky math to an a manager I was dealing with I got the car I wanted for the deal I wanted. Dominick and Nick were terrific. Tony not so much. Using funky math to an accountant does not work. And continuing to push the same deal us not negotiating. Anyway in the end all is good. More
by Bboyza
Employees Worked With
