Ken Ganley Kia Mentor - Service Center

Service department 11 out of 10 stars. My Soul was in for routine service and as always the work was completed in a timely manner. All work was done properly and the car was cleaner than wh My Soul was in for routine service and as always the work was completed in a timely manner. All work was done properly and the car was cleaner than when it was taken in. I also some a warranty issue in which Mr. Williams went above and beyond to have this issue resolved. Overall this dealer is top notch from the time the vehicle was purchased and thru numerous routine service work. Will be a repeat customer for sure. More

We are very pleased with the service we received I was very pleased with the service we received it was only a oil change but I didn't have to wait for my van to be serviced it didn't take as long as I was very pleased with the service we received it was only a oil change but I didn't have to wait for my van to be serviced it didn't take as long as I was told. More

Quick and easy I had an 11:30 appointment and was leaving the dealrship at 12:30. Everyone was polite and professional in my dealings. The service area was very cl I had an 11:30 appointment and was leaving the dealrship at 12:30. Everyone was polite and professional in my dealings. The service area was very clean. No complaints from me! More

Very easy Everyone is very nice. I went in for a repair but, I ended up purchasing a new soul with your summer on us program. Great deal couldn't pass it up. Everyone is very nice. I went in for a repair but, I ended up purchasing a new soul with your summer on us program. Great deal couldn't pass it up. More

Best Kia location in greater Cleveland I purchased my Kia Soul from another Dealer. It took 3 phone calls to be an appt., only 1 with Mentor Kia and stay with. I purchased my Kia Soul from another Dealer. It took 3 phone calls to be an appt., only 1 with Mentor Kia and stay with. More

Quick and very friendly. Took my car and had assistance quickly. Everything was done as expected. Was informed about an upgrade on the car that needs to be done. Was told th Took my car and had assistance quickly. Everything was done as expected. Was informed about an upgrade on the car that needs to be done. Was told the vehicle can be brought in any time as it is a short job. More

Accomodating I called the service department from the road because my front tire had low tire pressure and I asked them if I could bring it in for them to take a l I called the service department from the road because my front tire had low tire pressure and I asked them if I could bring it in for them to take a look. They said yes bring it right in. Which i did, and they took it in and fixed my tire. Turns out there was a screw stuck in my tire causing it to lose pressure. This service department is always very friendly and accommodating. I would definitely recommend them. I also got a car wash out of the deal! Great service!!! More

First oil change. When I first walked in I was greeted and asked what I was there for. The counter and service people were very friendly and easy to talk to. They made When I first walked in I was greeted and asked what I was there for. The counter and service people were very friendly and easy to talk to. They made me feel at ease. Mr. Anthony Mazzocco Jr. was very friendly and helpful. Also it was nice to have a cup of coffee in the waiting area. Thanks to all More

Service Visit for a Kia Soul. Very easy to make online appointment. Nice waiting area. Free WiFi. Easy check in check out. Friendly service advisor. for a Kia Soul. Very easy to make online appointment. Nice waiting area. Free WiFi. Easy check in check out. Friendly service advisor. More