Ken Ganley Kia Mentor - Service Center

Satisfied Customer Amber and her crew in the service department are wonderful. They know their business and do their jobs! We trust no one else with our Sorento's. Amber and her crew in the service department are wonderful. They know their business and do their jobs! We trust no one else with our Sorento's. More

Kia Service Great job ! Amber was great to work with. The technician did a great job on my Kia. I would recommend them to anyone who needs a new car or service. Great job ! Amber was great to work with. The technician did a great job on my Kia. I would recommend them to anyone who needs a new car or service. More

Friendly and through Friendly efficient and courteous.I have had great service at this dealership in the past. The staff is always ready to help and offer good advise. Friendly efficient and courteous.I have had great service at this dealership in the past. The staff is always ready to help and offer good advise. More

2010 Forte EX 1st service oil change car has only 10,000 miles and I am Very Happy. Thought even though warranty did not require service at 10,000 that I should get oil change, cabin fi car has only 10,000 miles and I am Very Happy. Thought even though warranty did not require service at 10,000 that I should get oil change, cabin filter change and valve stem recall. Car was done in 45 minutes ! Ken was Superb! Well Done. Jack Erich More

Customer Always friendly service personnel, car always completed on time. Love the car wash, never had that at any other dealership, Will buy my next car from Always friendly service personnel, car always completed on time. Love the car wash, never had that at any other dealership, Will buy my next car from Mentor Kia More

QUICK THE SERVICE DESK IS VERY HELPFUL - THE SERVICE SEEMS TO BE VERY QUICK GETTING THE WORK DONE. THE CAR WAS VERY CLEAN WHEN I GOT IT BACK FROM SERVICE. THE SERVICE DESK IS VERY HELPFUL - THE SERVICE SEEMS TO BE VERY QUICK GETTING THE WORK DONE. THE CAR WAS VERY CLEAN WHEN I GOT IT BACK FROM SERVICE. THE ONLY COMPLAINT I HAVE AFTER SPENDING OVER 900 DOLLARS IF I AM READING THE BILL CORRECTLY IS THEY CHARGED ME 10 DOLLARS TO PUT ON WIPERS BLADES AND 10 DOLLARS TO CHANGE THE AIR FILTER I WOULD HAVE CHANGED IT MYSELF. THEY SHOULD BE UP FRONT ON CHARGES LIKE THAT. THAT THE ONLY REASON WHY I DID NOT GIVE THEM 5 STARS. More

Excellent service department The service department at Mentor Kia is awesome. Evey time i'm in they are courteous, professional and one step ahead in meeting my needs. The service department at Mentor Kia is awesome. Evey time i'm in they are courteous, professional and one step ahead in meeting my needs. More

recall Everything was handled so quickly and was great! Staff was professional and nice, they handled my questions and concerns thoroughly. I am very pleased Everything was handled so quickly and was great! Staff was professional and nice, they handled my questions and concerns thoroughly. I am very pleased. Thank you! More

Went above and beyond my expectations for service Not only got my service done, the dealership also washed my vehicle, inspected it, undercoated it and more for FREE! I have already told co-workers of Not only got my service done, the dealership also washed my vehicle, inspected it, undercoated it and more for FREE! I have already told co-workers of my excellent experience at Mentor Kia. More

Mentor Kia came through by fixing a faulty Kia engine design Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for Broken crankshaft bolt required a new shortblock assembly.Cost in the thousands.Mentor Kia lobbied on my behalf and Kia replaced my damaged engine for free.Even gave me a new car as a loner vehicle. The only complaint is I wish they had weekend service hours and one weekday where they stay open past 6pm.But Anthony Mazzocco the service director really came through for me.A+ More