Ken Ganley Kia of New Port Richey

Had an appointment for an oil change and interior window shade hook installation since the hooks were never installed in the factory when car was built. Prior to the appointment, I called twice to confirm t shade hook installation since the hooks were never installed in the factory when car was built. Prior to the appointment, I called twice to confirm the hooks were in the shop and ready to be installed during the oil change. Was assured they were. When the appointment was completed, I was advised they didn’t have the hooks and I would need to come back for that. The service guy I talked with, Matt, and the rest of the service team were great despite this mistake. More

Had to take my car in to get my truck release fixed talked to Joe when i arrived he said that it might take 2 hours and i said fine,about 1 hour later Joe came and said you are all done, that was great talked to Joe when i arrived he said that it might take 2 hours and i said fine,about 1 hour later Joe came and said you are all done, that was great. Joe got me done in half the time thanks Joe great people at Friendly Kia More

Everyone was very friendly They had the parts there are the shop nothing had to be ordered and I was in and out less than 2 hours. the shop nothing had to be ordered and I was in and out less than 2 hours. More

Everything was great Adam and the sales manager came through and got me approved. The entire experience was great I can’t complain about anything. through and got me approved. The entire experience was great I can’t complain about anything. More

Third Kia ,price and service are always great we drive down from Spring Hill and are never dissatisfied with the service department or sales thank you down from Spring Hill and are never dissatisfied with the service department or sales thank you More

Service department was professional personable and timely was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done was greeted quickly all questions answered was made aware of warranty up dates needed and were done while device was being done More

They are always so friendly. I have called other Kia dealerships and they are always so rude. This dealership is the only one that I will ever go to. They help me out so fast. They always get me the per dealerships and they are always so rude. This dealership is the only one that I will ever go to. They help me out so fast. They always get me the perfect car and they are always so patient with me. I worked with joe D one time and he was extremely nice, patient, Efficient and informative. Joe V is a always a pleasure to work with. He’s always funny but very professional. I recommend him every time. Very informative and efficient. The best person to ever work with. Skye is extremely efficient and very knowledgeable. He is also very funny and he should be a comedian. I love how professional he is though and how thorough he is. He got us in and out without any hassle. More

Great team at Friendly Kia. Very thorough, explained everything we wanted to know and more. This is our 3rd Kia and the 2nd from this dealership. Wonderful experience. everything we wanted to know and more. This is our 3rd Kia and the 2nd from this dealership. Wonderful experience. More

Screwed up the July 4th weekend Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they ne Scheduled July 3rd a week ahead of time to repair a window switch. Picked the car up early in the AM, Got a call mid Afternoon telling me that they need to keep my car over the weekend because it was a five hour repair and they ran out of time it was a five hour repair. Telling me they had lots of walk in business to take care of. So xxx, that walk in traffic came ahead of my scheduled repair. My plan was to leave the night of Fri The 3rd, dive through the night to spend the 4th with my daughters for the weekend, something we only get to do once a year. The loner they gave me was a scooter Soul, with no smoking stickers all over it. I was not going to peddle it for ten hours. The kicker was that the sales department was all over me in the AM to trade, something i was considering. Now NEVER More

got the job done in less time than predicted took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very took a while for the part to arrive.. blame that on the times.. once it arrived things went very smoothly. my contact kept me informed and was very courteous. the waiting room is comfortable.. coffee and cold beverages are provided along with snack bags More