Ken Ganley Kia of New Port Richey

Great experience at Friendly Kia - John was great to work helping me find a new car. After exploring different models and options, we landed on the ‘21 Seltos. I liked how John was straightforward with what helping me find a new car. After exploring different models and options, we landed on the ‘21 Seltos. I liked how John was straightforward with what he thought was the best fit for me without trying to blindly sell me something. Bobby was a breeze to work with as well and was probably the most seamless finance experience I’ve ever had when buying a car. I love the car and left the dealership very happy with everything! More

REgular maintenance and voluntary recall Service was quick and professional. They replaced my front brakes and offered me a good deal on windshield wipers. Initial time estimate was 1.5 hours Service was quick and professional. They replaced my front brakes and offered me a good deal on windshield wipers. Initial time estimate was 1.5 hours - they were done in under an hour even with the extra work required. More

Not happy with carina rules. Receptionist was not letting come until the 13th. Called Steve and he told us to come right in. Took 20 minutes to replace part. Excellent service. come until the 13th. Called Steve and he told us to come right in. Took 20 minutes to replace part. Excellent service. More

Everyone is so pleasant & I was taken care of immediately. Nothing was found to be wrong with the battery. Tow truck driver had a different opinion. But Batteries working so we shall see. immediately. Nothing was found to be wrong with the battery. Tow truck driver had a different opinion. But Batteries working so we shall see. More

The service work was good they got the job done. They were polite and courteous. I had to wait a while for the tire Didn't know about my car being able to be towed not their fault were polite and courteous. I had to wait a while for the tire Didn't know about my car being able to be towed not their fault More

Our salesperson was excellent and worked well with us. The deal was good and we never felt pressure to buy. The sales manager was respectful and helpful. The deal was good and we never felt pressure to buy. The sales manager was respectful and helpful. More

Friendly Kia of New Port Richey truly know what true customer service is all about. Please visit them with your car buying needs they won’t disappoint... customer service is all about. Please visit them with your car buying needs they won’t disappoint... More

Gene and Steve made my experience, the second time around, a great one! They took care of all the problems. Thank you for everything done! around, a great one! They took care of all the problems. Thank you for everything done! More

Terrific!!! What a pleasure dealing with Joe DiMagio and George Chambers! They are the best!! Best car buying experience ever! I left feelinh like they were family George Chambers! They are the best!! Best car buying experience ever! I left feelinh like they were family More

strange experience. EVERYONE was REALLY super nice... BUT we went in there and told them there was a nail in the tire and that 2 of the lights in the car were out. after EVERYONE was REALLY super nice... BUT we went in there and told them there was a nail in the tire and that 2 of the lights in the car were out. after about an hr and a half they came back and said 'there was no nail in the tire, it was only a rock" and that the 2 lights were out and EACH would cost $3 for the bulb and $30 to put them in. ok so i get it they need to be paid for their time so i understand the $30 BUT i said dont worry about the light ill just get them and put them in myself.. i was then told 'they are special bulbs that we only have here at Friendly Kia (for your Hyundai) and that if i went to an auto parts store they would burn out faster then their very special bulbs. yes this was said and i almost lost my xxxx BUT i was really only there for the tire and was doing the bulbs myself one way or another.. SOOOOO i said oh well its late were starving so were just going to go. as soon as we got to the car i bent down and looked directly at the nail, called the service guy over (i forget the names) and i asked him 'whats this?'. He then said 'that would be a nail in your tire'. again they were very nice and offered for us to stay there for another couple hours while they changed the tire. so i said no we will come back tomorrow and we did and they patched it and all is good.. over all it was just pretty annoying but they got it done and they were all very nice. More