Ken Ganley Kia of New Port Richey

Good Service The service adviser was fantastic. Engaged and kept me up-to-date with the estimates and then follow-up while the car was being worked on. I would s The service adviser was fantastic. Engaged and kept me up-to-date with the estimates and then follow-up while the car was being worked on. I would say the payment office could have been a "tad" friendlier. The gal behind the window, never looked up, didn't say anything when the service adviser dropped me off, and barely thanked me when I was leaving. Other than that, it was a good experience. A couple of items to consider. The charging station for the phones/devices was a nice touch. None of them worked however. I tried to "text the service manager" as the signs around the waiting area suggested, but never got a response. Not a big deal, but if you're going to have that type of amenity, it probably should work. Also, not sure why the text was never responded too (now days later). Perhaps the number needs updating? More

You must try Friendly Kia!! Amazing experience. So easy and so comfortable with the staff. Steve, Joe and Skye were such kind people to work with. All of my questions were answer Amazing experience. So easy and so comfortable with the staff. Steve, Joe and Skye were such kind people to work with. All of my questions were answered and then some. The car buying process was laid out in a straight forward manner, all numbers and terminology were explained to my understanding. More

No pressure, super helpful, but disrespects the customer. I originally went to Hyundai used dealer, where the salesman went right over the top of my budget, showed me a piece of junk, and insulted me. Should I originally went to Hyundai used dealer, where the salesman went right over the top of my budget, showed me a piece of junk, and insulted me. Should have weelnt to Friendly Kia first. When I entered Friendly Kia, Anthony Diaz greeted my wife and me and we told him our budget. Instead of jumping to the top of my budget and trying to get the most money out of us, Anthony started at the least expensive vehicles first. This right here earned him my utmost respect. Not trying to rob me, just trying to get me into a vehicle where I am confortable with the budget. Yes, there were a couple issues, as rhere always are with a major life purchase, and Anthony D, Joe D, and Carl all went above and beyond to ensure my wife and I were happy and any issues resolved. UPDATE: Updating my review, after receiving a denied credit letter in the mail. When I was making my cash purchase for a used vehicle, they said they need to run a soft credit check to ensure the money is not form illegal means. Well I just received a letter in the mail from Friendly Kia denying me credit, which was a HARD hit to my wife and my credit record. This dealer lied, said they were not going to run a credit application, and they did it anyways. This was a cash purchase, what the heck man! Completely disappointed and disgusted; a hard hit on your credit will stay for two years and negatively affects your credit score. Change your ways, stop lying to customers, use the proper government forms for checking on source of customer funds. You damaged my credit and you damaged my wife's credit with unnecessary and unauthorized credit checks. More

Excellent customer service and quick, love my new car. I give 5 stars because I was very satisfied with the outcome of my visit, thank you for being patient with me and for helping me out. I give 5 stars because I was very satisfied with the outcome of my visit, thank you for being patient with me and for helping me out. More

Finished the Deal There was several challenges that was faced on the search for the vehicle, but Friendly KIA stepped up and was able to find the right car at the right There was several challenges that was faced on the search for the vehicle, but Friendly KIA stepped up and was able to find the right car at the right price. More

They were straight up and honest with getting a car sold! Anthony Diaz is a very good salesperson. The manager was also straight up and forward with what it was ganna take to sell a car!!! Very honest and tru Anthony Diaz is a very good salesperson. The manager was also straight up and forward with what it was ganna take to sell a car!!! Very honest and trusting. Deal was done in less than a hour!! More

Great service. no pressure Emmanuel as very helpful and I enjoyed working with him on my purchase. things went quickly with no hassle. manager was a Veteran like myself and deal Emmanuel as very helpful and I enjoyed working with him on my purchase. things went quickly with no hassle. manager was a Veteran like myself and dealership should be proud to have him. God bless America. More

Great experience Our experience was just what we wanted buying a car: friendly, no pressure, knowledgeable and no feeling that we were being taken advantage of. We wou Our experience was just what we wanted buying a car: friendly, no pressure, knowledgeable and no feeling that we were being taken advantage of. We would go again. More

The best alway wanting to make you happy Great dealership no other is as friendly and make you feel like family I let everyone I know to go to friendly Kia if you want a new or used car Great dealership no other is as friendly and make you feel like family I let everyone I know to go to friendly Kia if you want a new or used car More

Very pleased customer I went in needing to stay in a specific payment range and was provided with a car at the payment I needed. I hate shopping for cars but this was by fa I went in needing to stay in a specific payment range and was provided with a car at the payment I needed. I hate shopping for cars but this was by far the best car buying experiences I've had. More