Ken Ganley Kia of New Port Richey

Be mindful of who you work with! The actual service (oil chg & tire rotation) were good; the free car wash was excellent-these guys finally removed some tape that’s been on our car si The actual service (oil chg & tire rotation) were good; the free car wash was excellent-these guys finally removed some tape that’s been on our car since the purchase. The person we worked with was named Fred. I won’t be working with him again. I asked him to text me when our car was ready to go and he said no problem, should only be an hr and a half. We left at 10:30am. Came back at 12pm. Waiting and waiting for his text..so at 12:15 I called to find out the status and told Fred will call you back with a status update. Waiting and waiting so called back again at 12:35pm. Same thing, Fred will call me back. Finally at 12:40pm Fred calls and says “I sent you a text at 11:30am when your car was ready”. I showed him my phone, never received a text! He showed me his phone where he typed the text but he forgot to hit SEND!!!! Never working with Fred again! More

best service experience They are always able to squeeze me in last minute! Fast wait time too!! Thanks friendly KIA ???? For always providing top notch service! And never try They are always able to squeeze me in last minute! Fast wait time too!! Thanks friendly KIA ???? For always providing top notch service! And never trying to sell me something unnecessary More

Todd is the best. Greatest service I have ever received. Todd kept me informed and got my issues fixed and resolved in a very timely manner. Best service ever. Very helpful and informative.Happy customer. Todd kept me informed and got my issues fixed and resolved in a very timely manner. Best service ever. Very helpful and informative.Happy customer. More

Loosing faith I have faithfully been taking my Sorento to this dealership since I parched it 5 years ago. The last few times I have gone in something has gone wrong I have faithfully been taking my Sorento to this dealership since I parched it 5 years ago. The last few times I have gone in something has gone wrong. The visit before this most current one, I was only there to have my tire (purchased through Kia less than 6 mo ago) patched. Had the complementary car wash only to have my antenna completely stripped off the car. Granted it was replace by Kia at no cost to me but it was still an inconvenience. I have even had my door handle on the passenger rear door come off as well. Seems like the folks at the spa are not being careful enough with the cars. And then I am made to feel like it was normal wear and tear on the car. This last visit I needed both front and rear breaks. Offered NOT to do the wash since it was storming. After I left the dealership my low tire pressure light came on again. The dealership had closed at this point since it was late afternoon on a Saturday. I get home and my tire goes flat. Only to find out the the valve core was not properly installed so the air was leaking out of my tire as well as the cap was missing. It was there when I brought it in but gone after my breakers were replaced. I am almost afraid to take my car in for service because I am afraid that something else is going to break. Also, the morning of my appointment, I got two phone calls, one voicemail and one text all wanting to give me an offer to trade in my car. This was not the first time this was “offered” to me and each time was when something major needed to be fixed. I am starting to feel like there is something seriously wrong with me car and by “offering a great price to trade” is a coverup. The service techs when you check in have always been great, but I a, really loosing faith in the mechanics as well as everyone else. More

Great experience Everyone we dealt with from texting with Jackie, Eric our salesman to the sales manager treated us with respect. Even though we were purchasing one of Everyone we dealt with from texting with Jackie, Eric our salesman to the sales manager treated us with respect. Even though we were purchasing one of the less expensive cars, we were treated like royalty. We will not hesitate to recommend this dealership. More

Worth the Drive Best prices in Florida. I researched prices for months and Friendly Kia has the best prices Well worth my 3 hour Drive. Anthony Dabrowski and Tony D Best prices in Florida. I researched prices for months and Friendly Kia has the best prices Well worth my 3 hour Drive. Anthony Dabrowski and Tony Devore are awesome Looking for an AWESOME deal give them a call. More

You couuld not do better Very fair dealership, a pleasure to deal with, my 4th Kia, no bait and switch, fair trade in value, no high pressure sales pitch, and lower price than Very fair dealership, a pleasure to deal with, my 4th Kia, no bait and switch, fair trade in value, no high pressure sales pitch, and lower price than competitors. I have dealt with them for 12 years and never had a problem. More

Wonderful buying experience Tony Devore is an excellent, knowledgeable salesman. Tony made the buying experience for my new 2019 Kia Soul fun and painless with his sense of humor Tony Devore is an excellent, knowledgeable salesman. Tony made the buying experience for my new 2019 Kia Soul fun and painless with his sense of humor. My sister, who came along for moral support, also ended up buying a new Kia Soul from Tony Devore that same afternoon. So my sister and I are truly "Soul" sisters! More

Awesome service - excellent service - wonderful staff the moment I entered KIA, it’s been a “WOW” experience- Really “FRIENDLY KIA” From sales, to finance, to service departments - a wonderful expe the moment I entered KIA, it’s been a “WOW” experience- Really “FRIENDLY KIA” From sales, to finance, to service departments - a wonderful experience - I can only have good things to say on my experience with “Friendly KIA” I absolutely love my new vehicle, I am so happy I have joined the “FRIENDLY KIA” Team. Can’t find words to describe my interaction with the General Manager “Don “ very personable, very involved and my sales guy “Joe “ very helpful and the icing on the closure “Tony”. All really very nice and helpful. More

Great Communication outstanding. Very efficient. A pleasure working with David Quinn. Leased with Anthony. Everybody was super and very friendly. Thank you Communication outstanding. Very efficient. A pleasure working with David Quinn. Leased with Anthony. Everybody was super and very friendly. Thank you for everything tou dis for us. Very honest. More