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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.6
4,918 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,918 reviews

July 31, 2019

Excellent customer service. I was greeted and helped by sales associate JB. He was very polite and patient throughout the entire process. His knowledge of the different models More

by missbroadly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Borden, Amgad "JB" Khalil
Jul 31, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! Your positive feedback about working with JB is great to read and we are very pleased to see you left a happy customer. That is our goal! Thank you for your support and hope to see you again soon. Have a great day!

July 30, 2019

Quick service, nice waiting area. Arrived a little late, but they got started right away, did my requested service, washed and vacuumed my car, and I was done in a little over an hour. More

by lwglnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
July 30, 2019

Very satisfied Customer service was fantastic The sales rep was very knowledgeable On the Kia Optima and even help my wife program it Very satisfied with friendly ki More

by raymondezdad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Cohrs
Jul 30, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your confidence in Friendly Kia and for your business. We are thankful to have you as a customer and hope we see you again soon. Enjoy your Kia Optima and happy driving!

July 30, 2019

Missing parts from my car I purchased a car from this dealership and I noticed they took the spare tire out of the trunk. I've been calling them over and over again trying to g More

by BHarris13
Recommend Dealer
No
Employees Worked With
Bobby Walsh, Emmanuel Thompson, Jon Michael Coakley, Matt Cogswell, Melissa Drake, Ryan Gilliss
Aug 28, 2019 -

Ken Ganley Kia of New Port Richey responded

I would like to apologize for this frustrating situation. From what I understand, we have replaced your spare tire. If there is anything else we can do to improve your experience, please give me a call. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

July 30, 2019

Great service I haven't bought a car in 20years steve help me and walk through everything on the car he answered all my questions took time to set up my phone More

by rhonda3694
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Shambaugh , Bobby Walsh
Jul 30, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your review of Friendly Kia! It's wonderful Steve was able to help you find the right car for you and made the car-buying experience easy and enjoyable. This is what we aim for every day! We appreciate your support and hope you are enjoying your new car. See you next time!

July 30, 2019

OUTSTANDING VISIT I was greeted right away. Cody my service rep., walked me through the whole process letting me know where we stand and how much longer it would be. More

by SGTDAD74
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
Jul 30, 2019 -

Ken Ganley Kia of New Port Richey responded

It's wonderful to hear that you receive great service from Cody and the Friendly Kia team! Thank you as well for the many kind words about our facilities. We are lucky to have you as a Friendly Kia customer and look forward to assisting you next time.

July 29, 2019

Hyundai Santa Fe Purchase. I have no complaints. I was treated respectfully by Mr. Donald Smith who took time to see that I understood the complicated electronics which are so p More

by M3755P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Smith, Curtis Tucker
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks so much for your review of Friendly Kia! It's great that you received excellent customer service from Donald during your recent visit. We value our customers and I'm pleased this was demonstrated to you. Hope to see you again soon and thank you for your business!

July 29, 2019

recall & oil change My car had 2 recalls - only 1 was done along with my oil change. Other recall for wires they ordered so i will need to go back to have done . I wa More

by deborahs59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The person was new
Jul 30, 2019 -

Ken Ganley Kia of New Port Richey responded

I’m sorry to see that you were not satisfied with your experience and I apologize for any confusion we may have caused you. I would like to talk to you to see if I can straighten things out regarding your recent visit. I will look up your contact information and you are also welcomed to call me. Thank you, Don Mullis - General Manager - c: 252-503-8299; w: 727-877-3368

July 29, 2019

They have an amazing team @ Friendly kia Great Dealership. Positive Attitudes. Amazing Customer Service Skills. I’m glad I chose friendly Kia, because of them I now drive a 2017 Kia Optima, m More

by ogguzman1996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Vickers
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

So glad we delivered a 5-star experience for you at Friendly Kia! Congrats on the purchase of your 2017 Kia Optima and I hope you are enjoying it. We appreciate your support and we hope to see you again soon. Happy driving!

July 29, 2019

Great fu Harry went beyond to get my issue taken care of. Received a fu call on status not affiliated with any other Kia dealerships. Good job Harry More

by bap100456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jul 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for your 5-star review of Friendly Kia! Your compliments about Harry and his excellent customer service is great to read and I hope we see you again soon. We appreciate your support and your business!

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