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Ken Ganley Kia of New Port Richey

New Port Richey, FL

4.6
4,969 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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5819 U.S. Hwy 19

New Port Richey, FL

34652

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Showing 4,969 reviews

May 27, 2019

Excellent! Friendly and knowledgeable staff. I was not pressured into anything I didn't want. They gave me options took my yes for yes AND took my no as a no and More

by Brutus60s2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Joe Dimaggio, Joe Slater
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Friendly Kia. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 25, 2019

Great experience! No BS from Sales! We told them what we needed and they brought us the exact vehicle in our price range and style! Also gave us options regarding the More

by themtgepro1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Walsh, Curtis Tucker
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 24, 2019

Annual service don quickly and completely. Really like the free car wash. The staff was friendly but the waiting area is crowded with too much stuff for the space a More

by greytoma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember the agent's name but was Latino.
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear you enjoyed your recent visit to our service department. At Friendly Kia, we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2019

Arrived no appointment. I was told my wait time and was taken care of in that time frame. Everyone was friendly as their name suggests. And the service was excellent! More

by Diamonds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for reviewing your service experience! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2019

First service of Kia Optima We brought our car in for our first oil change and an upgrade. They told us it would be 45 minutes, an hour tops. It took an hour and 15 minutes. More

by chris_hawk65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 23, 2019

Excellent service they said it would take 35 minutes and it took exactly 30 minutes they have a great waiting room with donuts and coffee didn't try sell me anything I More

by sbarlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt, Cody Brogdon, Harry Parmar
May 29, 2019 -

Ken Ganley Kia of New Port Richey responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 21, 2019

everyone was really nice The salesman that I had Otto was real nice and patient and let me tell him what I wanted. The paper work went fast and had no problems everyone did t More

by Points,cindi2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otto Villalta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diane Borden, Rich Rehkopf
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Definitely Friendly, but not efficient and reliable. Definitely friendly....except for one person I had to deal with...but disorganized and seem unwilling to provide info on a car I purchased there. Am g More

by barb22261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kenan Smiley, Harry Parmar
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk to you soon. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Went in for a rubbing noise thinking what it was and it was. Everyone was very helpful and nice. Experience was great. Technician knew was needed to be done in a reasonable time. I got a car wash after my visit. More

by Velasquez28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Brogdon
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We are glad to hear you enjoyed your recent visit to our service department. At Friendly Kia we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

May 20, 2019

Quick and easy This was the most efficient service center I had been to. They even have the car ready and washed 10 minutes before the time they said! The gentleman More

by mmaginary1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
May 22, 2019 -

Ken Ganley Kia of New Port Richey responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Friendly Kia for your vehicle needs. Best, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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