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Ken Ganley Kia of New Port Richey
New Port Richey, FL
4,969 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,969 reviews
May 14, 2019
Kia service Took my 2019 Soul in to have alignment checked. Problem found and fixed. Had complementary car wash, snacks and drinks. Staff were friendly and court Took my 2019 Soul in to have alignment checked. Problem found and fixed. Had complementary car wash, snacks and drinks. Staff were friendly and courteous. More
by Ripley
Verified CustomerEmployees Worked With
Really do not know any names, including John Schmidt., John Schmidt
May 14, 2019
recall My only problem was with the length of the repair. I would have appreciated it if I was told that it would be over an hour so I would have had someon My only problem was with the length of the repair. I would have appreciated it if I was told that it would be over an hour so I would have had someone drive me to Kia and drop off the car and not wait 2-1/2 hours for the repair. More
by cbretz2
Employees Worked With
Cody Brogdon
May 14, 2019
Great service and always FRIENDLY. John Schmidt and Brian Bain ate top notch and are there to explain and advise. Would recommend Friendly to all my frien service and always FRIENDLY. John Schmidt and Brian Bain ate top notch and are there to explain and advise. Would recommend Friendly to all my friends and family. More
by TJMOUNTS
Employees Worked With
Brian Bane, John Schmidt
May 14, 2019
Salesmanship Our salesman Tony knows how to walk the fine line between being a salesman and caring about the customer. I felt he was more in the side of caring tha Our salesman Tony knows how to walk the fine line between being a salesman and caring about the customer. I felt he was more in the side of caring than selling but he did do his job and try to convince me to go new. I would highly recommend seeing Tony Devore for your purchase. More
by DraindOut
Employees Worked With
Tony Devore, Bobby Walsh
May 14, 2019
Best Car Buying Process. Awesome!!! I had received a pre-qualifying letter for a Auto financing at Friendly KIA in New Port Richey Florida. I couldn’t believe how many brand new KIA’s we I had received a pre-qualifying letter for a Auto financing at Friendly KIA in New Port Richey Florida. I couldn’t believe how many brand new KIA’s were in stock. I received a text from Catherine from KIA she asked if it was ok to text and it was. My husband, my son, and myself went to KIA on Saturday and we met Don Smith the sales agent. Don was exceptional, friendly, kind and professional. Don calmed my fears and he listened to my concerns. I was blown away by the awesome package I got with my Kia. Don is the reason I bought a brand new KIA that day. Friendly KIA has a customer for life. This was a pleasure and not once did I feel pressured. A huge thank you to Donald Smith you rock!!! More
by CRYSTAL.CAMERON2
May 13, 2019
Looking for maintenance I can trust Very busy so some mistakes are inevitable, here are a few: 1. no free car wash, but not a biggie as pressure wash is used and manual says "don't d Very busy so some mistakes are inevitable, here are a few: 1. no free car wash, but not a biggie as pressure wash is used and manual says "don't do that". KIA Sorento manual page 7-96. 2. presented coupon for $29 that mistakenly was not used, ended up paying $66. 3. unable to locate wheel key, didn't bother to ask me even though they knew exactly where I was (sales dept). I was told that they had a "master key" to rotate tires. So I'm not totally sure my tires were rotated even though I was charged for a rotation. More
by jjdraper
Employees Worked With
Joshua Peace, Mike McKnights manager, Mike Mcknight
May 13, 2019
First service on my new Soul-went great. No issues, all was well explained and received itemized invoice showing what was done. Fast and friendly! on my new Soul-went great. No issues, all was well explained and received itemized invoice showing what was done. Fast and friendly! More
by Blkbirdxx
Employees Worked With
Harry Parmar
May 13, 2019
2019 Stinger GT2 No pushy salespeople here. They work with you and make sure you get what your looking for at a fair and honest price! Thanks all. No pushy salespeople here. They work with you and make sure you get what your looking for at a fair and honest price! Thanks all. More
by 2019 Stinger
Employees Worked With
The whole team!!!
May 13, 2019
too slow I got a fair deal but it took 4 hours to get done. Probably could have held out for a better price but was just tired of being there. My biggest compl I got a fair deal but it took 4 hours to get done. Probably could have held out for a better price but was just tired of being there. My biggest complaint is after the deal was done, and putting tag on, found out they only had one remote and key. Was told I could purchase another one, would have been nice to know that. I would of for sure held out on price of vehicle until I got another one. More
by ehevel
Employees Worked With
May 11, 2019
Rude treatment , unsatisfactory service. This is the second time in the past year i have been mis-informed by the same service man(Harry). When he was listing all the things he had to do to m This is the second time in the past year i have been mis-informed by the same service man(Harry). When he was listing all the things he had to do to my car and each time he listed the price i would have to pay, I told him of my service contract...he said very sarcastically, "Well you didn't read the fine print in that contract." He told me that several times. I explained the things that needed to be done and he said it would take 1` 1/2 to 2 hours.(This was at 8:15). After 4 hours ,I went looking for Harry! He said he needed to call and find out if my contract covered the work and it would take another 15 minutes. After 1/2 hour again I went looking for Harry! I told him I wanted my car now! He very sarcastically told me to shut up and listen to him. He proceeded to wait on several more people who had come up behind me as I kept telling him I had to get home to feed my disabled husband. It was now after 12:30. He was very persistent that i had to get a loaner car and leave my car there for repair. When I got my car , the windshield washers still do not spray water on the windshield and the check motor light remains on . Harry said he had to order a part for it This was done in November and it only worked until I got home. I dealt with the arrogant harry in November also. In Nov. Harry also insisted i use a loaner car which caused me to have to get an ambulance to get my husband to the hospital ($400.) This man is a nuisance. More
by pcarpenter4
Employees Worked With
Harry Parmar
