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Ken Ganley Kia of New Port Richey
New Port Richey, FL
4,967 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,967 reviews
April 30, 2019
Terrible This is I don't even know the numbered visit on a recurring problem with my air conditioner and computer sensor attaced to it where the screen will go This is I don't even know the numbered visit on a recurring problem with my air conditioner and computer sensor attaced to it where the screen will go blank and I can't adjust the air. I brought my car in for the auto lights as well. If i am driving on a well lit street when it is dark...my headlights will shut off. Neither issue they could replicate. I am thinking..why Can't they just replace the part since something is faulty. Also ther is a spot on my drivers door i brought into them before that is white...i dont lean there nor touch there...one service guy says it is a defect. Last time they had it..they cleaned it or something...and spot was gone foe little bit. Now it is back again. Finally spoke with service manager John on Friday...he said he would have to take my car back on Monday. finally called him Monday at 10:10 am asking what was up. He was supposed to arrange for vehicle trade off for loaner. He said he would get right back with me. 45 minutes later guy shows up to switch vehicles. I call John about an hour or so later asking about car. He was snippy and said he wanted master tech only to look at car. That person was tied up with some other vehicle. I asked about spot on door and said that doesnt need master tech. He got short with me and said I was right and that it may take some time and they may need my car overnight. I also told him that when i went to get in loaner car..there was less than a 1/4 tank of gas...they marked on sheet it was 3/4 full. Hesaid he would correct my sheet. It is now 1:15 today and i have left 2 msgs for him and he has yet to return my call. More
by Ldanish12
Verified CustomerEmployees Worked With
John Schmidt, Harry Parmar
April 30, 2019
Fast courteous service. Tony and Diane we're extremely knowledgeable and easy to deal with. They made we were comfortable with our new purchase. We will spread the word ! Tony and Diane we're extremely knowledgeable and easy to deal with. They made we were comfortable with our new purchase. We will spread the word ! More
by llarkin09
Employees Worked With
Anthony, Italian last name. Sorry can't remember it., Diane Borden
April 29, 2019
Needed a part 4 my power window and they were done with it i Cody was a delight to work with he immediately took my car is a pleasure to work with Cody. What a pleasure it is to have a cappuccino while I'm waiti Cody was a delight to work with he immediately took my car is a pleasure to work with Cody. What a pleasure it is to have a cappuccino while I'm waiting More
by CMHP1952
Employees Worked With
Cody Brogdon
April 29, 2019
Excellent Cody was extremely polite and handle everything with ease. One recalled I had they had to order the part and I was offered a loaner car without even a Cody was extremely polite and handle everything with ease. One recalled I had they had to order the part and I was offered a loaner car without even asking. I had a great experience at Friendly Kia. More
by knbteacher
Employees Worked With
Cody Brogdon
April 29, 2019
Not the same service were used to. I had an appointment for an oil change and tire rotation . I was told it would take 50-60 mins. It was closer to 2 hours. Typically with any servic I had an appointment for an oil change and tire rotation . I was told it would take 50-60 mins. It was closer to 2 hours. Typically with any service we have had in the past there was a complimentary car wash. This was not the case with this visit. Coupled with the extra wait time, I was not satisfied. I would still recommend the service center based on previous dealings. Just not this time. More
by adrian.p.young
Employees Worked With
Harry Parmar
April 29, 2019
Great Experience! Darnell was super helpful. He assisted me with answering all of my questions, worked with me on price, and led me on a great test drive. I had fun buy Darnell was super helpful. He assisted me with answering all of my questions, worked with me on price, and led me on a great test drive. I had fun buying the car, which was surprising. Diane in financing was great as well. She knew the answer to every question I could throw at her. Clearly explained all of the paperwork, and had me in and out quickly. I would highly recommend this dealership to anyone in the market for a new car! More
by Bckirby207
Employees Worked With
Darnell Washington, Diane Borden
April 29, 2019
Superb service Always gotten excellent service. Also honest and prompt service. I would recommend to everyone.i'm glad I changed dealerships not because it's close t Always gotten excellent service. Also honest and prompt service. I would recommend to everyone.i'm glad I changed dealerships not because it's close to me but good customer service all the time. More
by BEAUTYGODDESS4U
Employees Worked With
Tom
April 29, 2019
Great Experience I was stopping by to explore my options for an upgrade and from the moment I entered the dealership I felt like royalty. Otto is amazing and made sure I was stopping by to explore my options for an upgrade and from the moment I entered the dealership I felt like royalty. Otto is amazing and made sure I understood every detail from thw beginning to end. If there was a wait time he explained what was happening. Skye was human meaning he wasn't just completing his paperwork he talked and presented interested in what I was sharing in the conversation while he completed paperwork, unlike other dealerships I have experience with that is only concerned about numbers. He gave me a snack when I started to feel hungry. More
by carmel_0012
April 29, 2019
AMAZING Customer service Bought a New 2019 KIA Niro, Saturday afternoon, May 27, 2019. The General manager Don Mullis, the internet sales person Luis Belen, the on-site sales Bought a New 2019 KIA Niro, Saturday afternoon, May 27, 2019. The General manager Don Mullis, the internet sales person Luis Belen, the on-site sales person Darnell Washington, and the finance guy Jon Michael, were Unbelievably helpful and accommodating. I will buy my next car, for my graduating daughter, next month from them !!! More
by JeffreyBlanding
Employees Worked With
Darnell Washington, Sales, Donald Mullis, Jon Michael Coakley, Luis Belen
April 29, 2019
Great service Everytime From the time I arrived they greeted me. They gave me constant updates for my car. They made sure I was comfortable. Asked if I needed anything. Very From the time I arrived they greeted me. They gave me constant updates for my car. They made sure I was comfortable. Asked if I needed anything. Very friendly great customer service always More
by gonzalezjulissa7272
Employees Worked With
Todd Englehart
