Ken Ganley Kia of New Port Richey

Had a trailer hitch put on car I purchased December 31 . After having hitch finally attached I went home and upon getting out of the car noticed some wires dragging on the ground from the new wiring harnes After having hitch finally attached I went home and upon getting out of the car noticed some wires dragging on the ground from the new wiring harness they had put on.have no idea where they were supposed to be attached to the car.also noticed small Nick on back right fender that ad not been there earlier.have to say intake staff were pleasant . More

It was great The car was finished just when it was promised. the service rep. was very informed. The waiting area was nice. All and all it was a pleasant experie The car was finished just when it was promised. the service rep. was very informed. The waiting area was nice. All and all it was a pleasant experience. More

RECALL DONE RIGHT I was greeted by Harry immediately and he took care of everything while I relaxed in the Customer lounge. The recall was done within the time frame gi I was greeted by Harry immediately and he took care of everything while I relaxed in the Customer lounge. The recall was done within the time frame given by Harry and I was escorted to my car. This understated service, with genuine courtesy and efficiency is rare in to days market. Kudos to Harry and his team of mechanics. They represent what service means and they are assets to your Company. More

Absolutely Amazing My wife and I were treated with comfort and respect the entire process and were so happy we were able to get into a new car! My wife and I were treated with comfort and respect the entire process and were so happy we were able to get into a new car! More

My best car buying experience!! We had a wonderful experience, hard to say so before as car shopping, buying may go...but Peter our sales guy, and finance, 5 stars guys!! No hassles, We had a wonderful experience, hard to say so before as car shopping, buying may go...but Peter our sales guy, and finance, 5 stars guys!! No hassles, no issues just smooth, professional service. This was our 2nd buy with Friendly and will be back!! More

Too long Not sure if they overbook appointments, but the wait sucks. We waited 15 minustes just outside before they noticed we were there and just happened to Not sure if they overbook appointments, but the wait sucks. We waited 15 minustes just outside before they noticed we were there and just happened to grab a service person otherwise we would've been waiting even longer. More

No Pressure easy going Joe Slater was very helpful answered all my questions No Pressure easy going. The rest of management supplied me with all information and let me make Joe Slater was very helpful answered all my questions No Pressure easy going. The rest of management supplied me with all information and let me make the choice. I will refer and go back again. More

Very pleased Well went to service to have oil change . The service dept. was very polite and helpful. Took my car right in. Well in an hour it was done even car w Well went to service to have oil change . The service dept. was very polite and helpful. Took my car right in. Well in an hour it was done even car wash. The mechanic that did my oil change I give him 5 ? . More

Fast and friendly Dropped off car for windshield replacement, loaner car was ready and service was quick. Brian explained everything and was on the ball. Fast,friendly Dropped off car for windshield replacement, loaner car was ready and service was quick. Brian explained everything and was on the ball. Fast,friendly and called as soon as it was ready. More

Great experience. My car was fixed properly and in a timely manner. I was also given a free complete car wash and no charge to my surprise. My car was fixed properly and in a timely manner. I was also given a free complete car wash and no charge to my surprise. More