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Ken Ganley Kia of New Port Richey
New Port Richey, FL
4,900 Reviews
There isn't a better brand than Kia, and there isn't a better place to buy them than Ken Ganley Kia of NPR. We believe in the Kia products that we sell and in the team that we have brought together to supply them here in New Port Richey. We have a huge selection of over 600 new Kia vehicles. No matter what you need, Kia will be there for you with their wonderful cars, SUVs, crossovers, and minivans. At Ken Ganley Kia we serve all of Pasco County and many other areas throughout the Tampa Bay area of West Central Florida including Wesley Chapel, Tampa, Clearwater, Spring Hill, St. Petersburg, and countless other communities. We also have a wonderful selection of high-quality used vehicles that will fit into any budget. If you are looking for a place to get your Kia service and warranty work done, then you have come to the right website. We can handle any service or maintenance that your Kia may need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,900 reviews
October 29, 2018
Lease of Kia Niro Hybrid Touring John was such a pleasure to work with, we were delighted to have him take us on a test drive and from there we fell in love with the Kia Niro. We had John was such a pleasure to work with, we were delighted to have him take us on a test drive and from there we fell in love with the Kia Niro. We had no anxiety or stress. We shared a great test drive, and he showed us all the great features. He made our experience fun. We felt like he took great care of us! More
by Carefree_D.
Verified CustomerEmployees Worked With
Bobby Walsh, John Armstrong, Katharine Stahl
October 29, 2018
Wonderful car buying experience! I had such a great buying experience at Friendly Kia because I was greeted by courteous, helpful employees. Then the salesman that helped me listened I had such a great buying experience at Friendly Kia because I was greeted by courteous, helpful employees. Then the salesman that helped me listened to exactly which type of vehicle I was interested in and showed me the car and we test drove it and I was sold. My experience from start to finish was marvelous and I love my Kia. More
by kathy.clement
Employees Worked With
Diane Borden, Joe Vickers, Luis Belen
October 29, 2018
Worst experience at a dealership ever Let me start by saying I bought two cars from this dealership this year, and we co-signed for my daughter's (yep 3 cars in a year) and I will NEVER g Let me start by saying I bought two cars from this dealership this year, and we co-signed for my daughter's (yep 3 cars in a year) and I will NEVER go back to this dealership for anything EVER! I took my car there for a simple oil change. The hassle started before I even got there as my car requires full synthetic and my confirmation email showed I was set for semi synthetic . I figured no big deal and called them to fix it. The girl on the phone was very nice and apologized for the mix up updated the service and gave me the new price. My car requires 6 quarts, not 5 so I asked if there was going to be an extra charge (I saw a coupon that said limit 5 quarts). She admitted she didn't know and asked me to hold. I was happy for that, as I would rather wait for the right answer then be surprised later. Unfortunately, she came back and assured me that it would cover the 6 quarts if that is what the vehicle called for... that was incorrect. So I show up on the day and am told the 6th quart is extra as the limit is 5. Not a big deal it's self as it's only a $7.00 difference. but the big issue came after the service, I was offered the complementary wash. I said sure I will wait for the wash. 1.5/2hrs later they tell me my car is ready, I pay the bill that jumped from the $69.00 quote to $85.00 and meet the service person outside. My car looks worse then it did before the wash as they used dirty towels to wipe it down. The guy was very apologetic and ran inside to get a towel to try and "touch it up". then I looked inside. despite asking them not to move my seat and even having it listed on the work order guess what they did.. Unfortunately that wasn't the worst of it. As I looked around I saw and pointed out to the tech that the chrome trim on my steering wheel was scratched from being rubbed with something abrasive. The tech tried to "wipe it clean" which of course didn't work as it was scratches and chips, not dirt. Then I noticed my drivers side window now has a one inch scratch in the tint. At this point I was to pissed to think straight, told the tech to move and drove away. Never before have I paid someone to mess up my car. I am still so angry I can't even put it into words. More
by JD
Employees Worked With
I have no idea
October 29, 2018
Friendly people at friendly Kia They were friendly I felt comfortable the other people in the waiting room were warm. They kept us updated about our cars andghe work was good they ev They were friendly I felt comfortable the other people in the waiting room were warm. They kept us updated about our cars andghe work was good they evenfixed a couple recalls on my car. I even looked up my sails man and my internet lady lol More
by DEIDREPRESCODCORKER
Employees Worked With
Other Employees :
Tyler Holt, Donald Mullis, John Armstrong, John Gilliss, Matt Cogswell, Santos Rivera
October 28, 2018
Vince did an outstanding job! We had the pleasure of buying our new Kia from Vince, who took excellent care of us! We left with a beautiful new car, he even had them tint the windo We had the pleasure of buying our new Kia from Vince, who took excellent care of us! We left with a beautiful new car, he even had them tint the windows for us! Thank you Vinny for treating us like family!! More
by shannonshay
Employees Worked With
Diane Borden, Vince Angelotti
October 28, 2018
Wish all salesmen we like Joe Slater, Kind, Helpful , Joe is very Considerate, Very Easy To Work With, Kind Wish all salesmen we like Joe.No Pressure at all just smooth sailing> And Diane in Finance was n Joe is very Considerate, Very Easy To Work With, Kind Wish all salesmen we like Joe.No Pressure at all just smooth sailing> And Diane in Finance was nice & organized , pleasant to work with too More
by big sardine
Employees Worked With
Diane Borden, Joe Slater
October 27, 2018
Satisfied Customer This was my second vehicle purchase at your dealership and I was more than pleased to do business with your staff. I would not hesitate to refer other This was my second vehicle purchase at your dealership and I was more than pleased to do business with your staff. I would not hesitate to refer other customers in your direction. More
by MLMASTERS
Employees Worked With
Bobby Walsh, Donald Smith
October 27, 2018
Great Experience I am the type of person that hates the high pressure and sometimes devious sales at most dealerships. My wife and I did not receive that kind of treat I am the type of person that hates the high pressure and sometimes devious sales at most dealerships. My wife and I did not receive that kind of treatment at Friendly Kia. Our salesman,Joe Slater, was very understanding of my anxiety in purchasing a vehicle and I received probably the best car shopping experience ever. I'm not an extras type of person and Joe understood. He "sold me a car" which is exactly what I wanted. Thank you Joe. Even our finance guy Jon Michael Coakley treated us fair and square. I would highly recommend Friendly Kia. More
by D & B
Employees Worked With
Jon Michael Coakley, Joe Slater
October 27, 2018
Professional Service The Service Advisor met me at the car as I arrived, took the mileage, offered options during waiting and had the car in the service bay within several The Service Advisor met me at the car as I arrived, took the mileage, offered options during waiting and had the car in the service bay within several minutes. He updated me on the vehicle stat twice, went over the results and had me at checkout and then off the lot in around 45 minutes. Excellent! More
by BRUCE.BEVERAGE
Employees Worked With
David Quinn
October 26, 2018
Quick recall repair I received the dreaded "we need to fix things" on your vehicle letter, so I set an appointment at Friendly. My person was David Quinn, and he was fant I received the dreaded "we need to fix things" on your vehicle letter, so I set an appointment at Friendly. My person was David Quinn, and he was fantastic! He kept me in the loop on my car, printed out a list of potential things to keep my eye out for, and even had my car washed and vacuumed! All in all, my experience at Friendly was far more than I expected. I definitely, very highly recommend them, and will absolutely be back myself! More
by KCH
Employees Worked With
David Quinn
