Ken Ganley Kia of New Port Richey

ON TIME, NO PRESSURE WE ARRIVED 10 MINUTES EARLY BUT THE PROCESS WAS STARTED IMMEDIATELY, OPTIONS PRESENTED WITH NO PRESSURE AND FINISHED ON TIME. WE ELECTED TO GET THE F WE ARRIVED 10 MINUTES EARLY BUT THE PROCESS WAS STARTED IMMEDIATELY, OPTIONS PRESENTED WITH NO PRESSURE AND FINISHED ON TIME. WE ELECTED TO GET THE FREE WASH SO THAT TOOK A LITTLE . THE COFFEE AREA WASN'T VERY TIDY AND THE DONUTS MESSY.. More

Slower then usual As usual, the people are Always friendly and courteous! I did have to wait longer then usual for someone to assist in the Service lane, even though I As usual, the people are Always friendly and courteous! I did have to wait longer then usual for someone to assist in the Service lane, even though I had an appointment, then it was slow getting answers as to the whys I brought my vehicle in in the first place. It seemed liked I had to locate my service advisor to get him to get an answer for me on any specific question instead of him getting the results first and finding me. It took almost 2 hours from when I brought my vehicle in from the appointment time to when I finally got up to locate him to get the first response and it should never have taken that long. I love this dealership so I did not get upset and had never seen this advisor before so thought maybe he was still in training. Things did not get much better but I managed to make the best of the situation. I spent almost 6 hours at your dealership that day, not how I had planned on my day. The donuts were good though! More

Great customer service We had our vehicle serviced for its first oil change, very happy, they aim to please and even washed the vehicle, highly recommend. Drove from Spring We had our vehicle serviced for its first oil change, very happy, they aim to please and even washed the vehicle, highly recommend. Drove from Spring Hill, but worth it. More

Awesome Great costumer service.I was very excited when I was approved the car that I want.I came out with my car 2019😍 Thank you! Great costumer service.I was very excited when I was approved the car that I want.I came out with my car 2019😍 Thank you! More

Excellent I had appt for my 15,000 mile service and I asked if they would be able to complete the service with in 1 hour and they were done in 45 minutes - Awes I had appt for my 15,000 mile service and I asked if they would be able to complete the service with in 1 hour and they were done in 45 minutes - Awesome More

Service you can count on Friendly KIA makes it easy to have your car serviced. I like to make the appointment and while waiting go to Cracker Barrel for breakfast come back i Friendly KIA makes it easy to have your car serviced. I like to make the appointment and while waiting go to Cracker Barrel for breakfast come back in an hour and it's done. More

Friendly service with no pressure! This is the best dealership we have ever been to. We were interested in the Sorento or the Niro. As soon as we drove the Niro, though, we knew that This is the best dealership we have ever been to. We were interested in the Sorento or the Niro. As soon as we drove the Niro, though, we knew that was the car for us. We chose it for the nice ride, the gas savings, and all the safetly features (since we are Senior citizens.) Our sales guy, (Vinny), was super. He was so friendly and helpful with all of our concerns. There was no pressure from him at all. Bobby Walsh in Finance was equally friendly, helpful, and seemed entirely honest and up front with us regarding financing and buying the extra warranty. One service we really appreciated was the full tank of gas! In the past, we were lucky to get enough gas in the vehicle to get to a gas station. More

General Services I take my Sportage to this dealer because service is beyond standard means. Harry Parmar always makes sure my concerns are addressed and explains all I take my Sportage to this dealer because service is beyond standard means. Harry Parmar always makes sure my concerns are addressed and explains all details pertaining to any issue I may have. He really listens to his customers and not just pushing them through. Not only is their service beyond standard means, they also address all customers with a smile and their waiting area is comfortable and relaxing while offering drinks and snacks. I am pleased to be part of the Friendly Kia dealer family coming from the east coast. More

Oil change They were very busy and it took 7 to 8 minutes before I was acknowledged. Once that hap penned, things went fast and smooth., The waiting area was b They were very busy and it took 7 to 8 minutes before I was acknowledged. Once that hap penned, things went fast and smooth., The waiting area was big enough and the WiFi was good! More

Long wait time The service was very good, but the wait time could be improved. The check in process was excellent. I would recommend Kia services but prepare for a w The service was very good, but the wait time could be improved. The check in process was excellent. I would recommend Kia services but prepare for a wait. More