
Ken Ganley Kia of New Port Richey
New Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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BUYER BEWARE Prior to agreeing to purchase or signing any papers with this dealership, I wanted to be positive that I would get back the money that I paid for a ma Prior to agreeing to purchase or signing any papers with this dealership, I wanted to be positive that I would get back the money that I paid for a maintenance plan on the car I was trading in. I was assured that I would get a prorated amount back. I asked multiple times, and multiple people. All assured me that I would get it back. I was upside down on my trade so I went ahead with the deal with the understanding that I would be getting several thousand dollars back from the maintenance and gap plan that I had purchased with my trade. Long story short - I DO NOT get any money back for the previously purchased maintenance plan, so I lost thousands of dollars on this deal!!! Whoever purchases my old car has a prepaid maintenance plan until 2020 if the are told. My advice - DO NOT take their word for anything - find your contract and make sure what this dealership is telling you is in fact true. Do your own research before you sign anything. The dealership will not give me anything for this huge mistake they made. They are not willing to make it right and that really stinks because up until finding out that I would not be getting any of the expected money back - everyone at the dealership was kind and great to work with. Due to their unwillingness to make any attempt whatsoever to compensate me for their mistake and my loss of thousands of dollars, I would not recommend doing business here. More
Service with a Smile first of all I was surprised that I received a 2nd anniversary complimentary oil change by email, I called and made an appointment, was asked to print first of all I was surprised that I received a 2nd anniversary complimentary oil change by email, I called and made an appointment, was asked to print off letter, which I did and the oil change and free vacuum and wash were included. A few days later Kia sent by USPS a "cc" size card for the same service I had already had completed with the letter, so I shredded it. Big Thanx to the Service Staff also for getting my paperwork straightened out, guess Courtesy Kia had someone else's name and address on my Kia's VIN#. Since it is paid in full and registered in my name, happy they could correct the error while I was there. More
Alot of friendly people and service is good. Everyone makes you feel welcome and they do their best to get you the best deals. They treat you as if u were family. And their main goal is pleasing Everyone makes you feel welcome and they do their best to get you the best deals. They treat you as if u were family. And their main goal is pleasing customers. More
No Pressure, just information. I was not 100% sure I would be purchasing a new car when I entered the dealership. I simply wanted to see what my options were and if it made sense t I was not 100% sure I would be purchasing a new car when I entered the dealership. I simply wanted to see what my options were and if it made sense to go ahead. Steve was awesome in getting me the info I needed to make the decision and never once pressured me to act now. Ultimately his ability to no hard sell as well as the amazing deal he worked out for me made all the difference. More
Friendlist place i know They treated me like family. Explained what their were doing before hand. Walked me to my car.we shared stories of our families and favorite movies They treated me like family. Explained what their were doing before hand. Walked me to my car.we shared stories of our families and favorite movies More
Caring management My story is a bit different. I was in a very bad situation with another dealership. The staff at Friendly Kia came to my rescue and gave me not only t My story is a bit different. I was in a very bad situation with another dealership. The staff at Friendly Kia came to my rescue and gave me not only their time and attention but focused on my specific problem and helped me with a resolution. A great bunch !! If I Could sum up the team members it's simple...Caring honest and conscientious !! More
Oul change Excellent service and I would recommend Friendly Kia. I have told family and friend of the excellent experience I had in purchasing and service at Fri Excellent service and I would recommend Friendly Kia. I have told family and friend of the excellent experience I had in purchasing and service at Friendly Kia. More
Swift service I was in and out in less than an hour for an oil change. Can’t beat that. Plus my service advisor was extremely polite and efficient. I was in and out in less than an hour for an oil change. Can’t beat that. Plus my service advisor was extremely polite and efficient. More
Excellent customer service The service people take care you as soon as you park. Find out what you need and start the process to take your car. I never have a problem is thi The service people take care you as soon as you park. Find out what you need and start the process to take your car. I never have a problem is this dealer. Very friendly. The waiting room is very comfortable and plenty of snacks and berverages to make you del very comfortable. I recommend this dealer. More
Oil change I always receive excellent service and Doug was wonderful he kept me informed on everything and explained everything so I understood. I’ll love for Do I always receive excellent service and Doug was wonderful he kept me informed on everything and explained everything so I understood. I’ll love for Doug to be my service guy again More