Ken Ganley Kia of New Port Richey - Service Center

Excellent customer care from Service Advisor Scott Lash is an excellent service advisor. He's courteous, friendly, knowledgable and customer service oriented. He explained what services were ne Scott Lash is an excellent service advisor. He's courteous, friendly, knowledgable and customer service oriented. He explained what services were needed and what services were provided for my vehicle. He also advised I needed a new battery before too long and I said I would need to make another appointment to get it replaced. More

7500 mile service From scheduling my appointment time to drop off , having a coffee and doughnut while waiting, my vehicle service was completed ahead of the promised From scheduling my appointment time to drop off , having a coffee and doughnut while waiting, my vehicle service was completed ahead of the promised time. Two minor recalls on my 2016 Optima that I was not notified of yet by KIA were also taken care of. That is why the dealership is named "Friendly". More

A pleasant and efficient experience Arrived early for initial service on my new Sorento which I purchased in January; Everyone was pleasant and my car was efficiently and quickly servi Arrived early for initial service on my new Sorento which I purchased in January; Everyone was pleasant and my car was efficiently and quickly serviced. The waiting room was clean with coffee and doughnuts available, overall a very good experience and I would recommend FRIENDLY KIA to all. More

Service Experience Pricing was fair and service very professional. Offered discounts where available. Although I didn't have an appointment, my car was serviced immedia Pricing was fair and service very professional. Offered discounts where available. Although I didn't have an appointment, my car was serviced immediately. Great customer care! More

Amazing staff Was about to get a lot of information this time when buying a car that I didn't get the first time I bought a car here. Danny and carl are amazing and Was about to get a lot of information this time when buying a car that I didn't get the first time I bought a car here. Danny and carl are amazing and did everything they could to help me out and make it happen. More

Service Department is always outstanding!! I have been a very satisified & happy customer for 5 years!! Scott is my regular Service tech, outstanding employee!! he was is always outstanding!! I have been a very satisified & happy customer for 5 years!! Scott is my regular Service tech, outstanding employee!! he was off when my appt was made for. This day I had a new service tech! Shaun!! He was very helpful, attentive, & kept me informed on the progress of my service. He even had it washed! I did not have to take more time out to that!! Great day Great service!! More

I bought a new car :) Anthony Diaz is an Awesome salesman not only did he make us feel comfortable but he answered all questions that we had he is very caring and understan Anthony Diaz is an Awesome salesman not only did he make us feel comfortable but he answered all questions that we had he is very caring and understanding I will definitely buy a car again at Friendly Kia !!!! More

service The rep who helped me today in the service dept went above and beyond what was necessary thank you very much it was greatly appreciated The rep who helped me today in the service dept went above and beyond what was necessary thank you very much it was greatly appreciated More

I went to Friendly KIA because its a family friend who owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the owns it THINKING that we would be taking great care of.... We purchased a 2006 KIA SEDONA used & was told that if we purchased the warranty for the xilion it would be covered for lifetime (per salesman)never recieved anything stating about it just written on our contract. I have gone up there 2x to resolve & today Eddie told me that its a maufacture paint issue not the product xilion, THEN advised that it was covered for 3yrs and that we signed the paper... I traded in a perfect truck bc we needed a vehicle for my special needs daughter Maeylene who has Cerebral palsy and is in a wheelchair....to recieve a LEMON..previously in accident (should have listened to carmax commercial), AC has gone out 2x due to mass air flow sensor, xilion chipping & my vehicle looks ORANGE-ISH with no shine when purchased it a SHINY RED. To be told by the owner John that we have never had service done there not even an oil change and that I wanted them to help me??? This is the service I received and would NEVER reccommend or purchase another KIA..... More