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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,269 Reviews

2,269 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 17, 2018

Efficient, friendly service I scheduled my visit and was told approximately how long the wait time would be. I was seated in a comfortable area and had easy access to the soda m More

by Denise P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ari who was the service person who managed my sales. He was so efficient, I specifically asked his name., Bill Sizemore
April 14, 2018

Customer Satisfaction in Number One Priority Our KIA had a steering issue that was very abnormal. John Schmidt the service manager took the vehicle for a evening to see if he could simulate the More

by c.wayne.gaskill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrianna, Bill Sizemore, John Gilliss, John Schmidt
April 14, 2018

Was in and out in approx. 30 minutes. Problem solved. I called, she said no appointment was needed to come in. I was greeted and immediately helped. The car was in and out quickly and problem solved. More

by msvicca2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
sorry, I do not remember her name!
April 14, 2018

Good service, friendly staff. The automotive service I received was complete, and they did not look for extra work. Everyone was friendly and efficient. The waiting room is pleasan More

by MARKWJRGLENN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Schmidt
April 13, 2018

Fabulous! Friendly KIA is the very best!! They are always Friendly, kind and considerate of my time :) I wouldn't take my car anywhere else! I love it at Friend More

by Kathleen Turner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, John Schmidt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for the great review, Kathleen. Please come visit us if you need anything else, be it service or sales. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 13, 2018

Walk In, Normal Wait Time, Smooth The young lady who helped me was so pleasant, friendly, and efficient. Unfortunately, I don't remember her name but I would highly recommend Friendly More

by shadowslayer6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure her name, Small framed, Darker Hair
April 13, 2018

Excellent Every time I go there they have amazing customer service. They will go above and beyond for you. And this is why I keep coming back. I've now purchase More

by APRIL.HAGOOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Bain, Body Shop, John Schmidt, Kenan Smiley
April 12, 2018

Oil change The service writers are helpful. I came in for a tire rotation and oil change. I got my free car wash and vacuum. Took longer than they estimated, but More

by kathleen.schrader69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Kathleen, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicle’s service needs. Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 11, 2018

Mr Friendly KIA My KIA Soul was damaged in a rear end accident. KIA repaired to the best of their ability. The service was fine. The service manager, Brian, was very More

by pollyt48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Friendly Kia. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

April 11, 2018

Service We have been buying our vehicles at Friendly Kia for years. They are great people. We are on our 10th vehicle with them and drive quite a distance to More

by JOHNEMACX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Holt
May 29, 2018 -

Ken Ganley Kia of New Port Richey responded

Hi and thank you! We can't tell you how much we appreciate your customer loyalty! Please do not hesitate to come back again if you need anything else in the future! Best regards, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611

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