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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,262 Reviews

2,262 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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April 01, 2025

Great dealership with courteous and friendly staff. Facility is clean and comfortable. Service was outstanding. More

by dan.bergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Aguayo
Apr 05, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Kia New Port Richey! Please don't hesitate to reach out if there's anything additional we can do for you.

March 31, 2025

The people who assisted. me were very helpful. The problem was sudden and unexpected. They very graciously worked me into what was obviously a very busy schedule. It appears t More

by Nikki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Apr 05, 2025 -

Ken Ganley Kia of New Port Richey responded

Hello Nikki, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

March 26, 2025

Always treated courteously by each employee I encountered. Requests were respected and were quickly adressed More

by jingsleyb62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Parma
Mar 28, 2025 -

Ken Ganley Kia of New Port Richey responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 25, 2025

It took 8 months to get new trim in. It was finally in. Had to wait 4 hours at the dealership with my granddaughter because they didn't have a loaner car. Job done is unacceptable. There More

by laurette2289
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Eguayo
Mar 28, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Kia New Port Richey did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

March 25, 2025

I took my vehicle there for service on a recall. I must say, although I was skeptical about going. The service was great and my car was fixed in a timely manner. Free of charge! More

by Maine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany France
Mar 28, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Kia New Port Richey. . We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

Very courteous, efficient and welcoming! . From the initial drop off for service , as a walking,, to the check out the staff was phenomenal! Thank you. More

by RolonM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Mar 23, 2025 -

Ken Ganley Kia of New Port Richey responded

Hi Rolonm, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 09, 2024

Service tech ruined my car after a oil change when it ran perfectly fine before it went in for a recall repair More

by ad883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
October 27, 2024

My purchase of a new 2023 Kia Sportage SX in early June of 2022 was smooth and efficient at only 2 hours as I had already researched and test-driven models. I put a lot of miles on my cars (100K on this o More

by Kenn Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Gillen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry Parmar (5stars)
Mar 08, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you so much for your thoughtful review! We're thrilled to hear that your purchase of the 2023 Kia Sportage SX was smooth and efficient, and that our service has been consistently reliable for your maintenance needs. It's great to know that Harry Parmar has been such a helpful and consistent service advisor for you. We truly appreciate your trust in us for regular service and look forward to continuing to support you and your vehicle! If you need anything in the future, don’t hesitate to reach out! Katharine Stahl

October 25, 2024

Your personnel in Service, Cashier, and at the Sales floor are customer focused and listen to customer concerns. Thank you. More

by npr8642
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Cashier, Sales floor
Mar 08, 2025 -

Ken Ganley Kia of New Port Richey responded

Thank you for your kind words! We’re so glad to hear that our team in Service, Cashier, and Sales were able to provide you with the attentive, customer-focused experience we strive for. Your feedback means a lot to us, and we appreciate your recognition. If you ever need anything else, feel free to reach out! Katharine Stahl

September 05, 2024

The immediate feeling that I was the most important person to everyone on I interacted with. I had no doubt my concerns were being handled by professional. The facility was amazing and the donut wer More

by facuna2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwaune Amlin
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