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Ken Ganley Kia of New Port Richey - Service Center

New Port Richey, FL

4.5
2,263 Reviews

2,263 Reviews of Ken Ganley Kia of New Port Richey - Service Center

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September 21, 2023

1030am appointment for engine light on, pulled into service lane. 2 1/2 hours later, my vehicle still in service lane. Not moved at all. Felt like they did not care at all. Got my keys, and left 45 m More

by rcmar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray.
June 01, 2023

After discussing the issuer further with Ken Ganley Kia in New Port Richey, Curtis from the dealership graciously offered to repair my 2023 Sorento for me. I greatly appreciate the compassionate goodwill o More

by safuselier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Tucker
May 12, 2022

Jennifer in service department is absolutely wonderful professional employees like her or why you're doing well thank you More

by allen.dilorenzo
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Gilliss
May 12, 2022 -

Ken Ganley Kia of New Port Richey responded

Allen - thanks for the review of Friendly Kia! We are glad to have your trust in Jennifer and the team. See you again next time.

June 18, 2021

They made a bad situation right. That’s all I can ask for. Kenan made it right for me. This is my second car from this dealership More

by marilyn struble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley
Jun 18, 2021 -

Ken Ganley Kia of New Port Richey responded

Hi Marilyn! Thank you for giving all of us at Friendly Kia another shot to make things right. We are grateful to have you as a customer and hope we can provide exceptional service again in the future. We will certainly let Kenan know you appreciated the help. Have a wonderful day!

June 17, 2021

Took stinger gt2 in for oil change and basic check list of other items. Waited about 1 hr 10 min. Waiting area was clean and stocked with refreshments and snacks. Staff always friendly and courteous. More

by tambob2336
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jun 17, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to review us! We are thrilled to hear that you are so confident in the Friendly Kia team to get the job done. Drive safely in your Kia Stinger GT2, and we hope to see you again down the road!

June 17, 2021

I have purchased many cars over the years and have always received great service. The staff are all very friendly and professional. The customer waiting room is clean and comfortable. My car is always taken More

by WINGOROYSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Brosseau, Harry Parmar
Jun 17, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for the kudos! We are grateful for your continued confidence in the Friendly Kia team to get the job done. Providing a prompt and professional service is our goal so we are happy that we could make your visit a positive one. We hope to see you back again next time. Safe travels!

June 16, 2021

Matt and Kenyan went above and beyond to make sure all of our service issues were taken care of. Always a pleasure dealing with everyone at Friendly Kia. We can’t enough good things about you guys and reco More

by drewirv9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Matt Parker
Jun 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Linda and Drew - For you to say that Matt and Kenyan when "above and beyond" to assist you makes our day. Thank you so much for posting a great review about your recent service visit! If any future issues arise, we will be here to help.

June 16, 2021

I enjoy coming to your service center. It is very clean and your staff are friendly. The coffee and donuts are a treat as well. More

by fl.dianef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenan Smiley, Harry Parmar, Gene Byrd, Matt Parker, Michael Miley, Janee Powell-Tavares, Todd Englehart
Jun 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Friendly Kia, and we look forward to your next visit!

June 16, 2021

Had a great experience was able to get my car fixed and traded my wife’s car in for a 22 Sportage she love the car More

by Rjclem1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skye Cheney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Angelotti, Harry Parmar, Corey Cheek
Jun 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Congratulations to you and your wife on your new 2022 Kia Sportage! We are thrilled that our team made the trade-in and purchase process so smooth and seamless. Thank you for choosing Friendly Kia!

June 16, 2021

Always a pleasure dealing with Friendly KIA. The service dept personnel are very courteous and they make sure all your needs are taking care of before you leave More

by ransonj78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry Parmar
Jun 16, 2021 -

Ken Ganley Kia of New Port Richey responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Friendly Kia, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

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