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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

4.7
280 Reviews

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 280 reviews

October 19, 2025

We have purchased many cars over the years because we have trust in the dealership and specifically John Hern. Hr has outstanding customer services skills and always looks out for our best interests. More

by jackmikeson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Hern
Oct 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Lincoln Middleburg Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2025

This dealer is excellent when it comes to customer service and keeping its promises.Heather was outstanding More

by Rpooleoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather
Oct 15, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2025

It's a great dealership to deal with from sales to repairs. Always courteous, caring, and professional service. I am treated with respect and enjoy my visits. More

by benedictdifranco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura and Annette, Fred Aboid, Mike Mays
Oct 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Safe travels!

Oct 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 08, 2025

I've been getting my Lincolns from Ken Ganley Lincoln for over 20 years and they continue to improve their professionalism in sales and service. I highly recomend Ken Ganley for your next Lincoln! More

by mjbobin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura in service has been fantastic!, Jim Waldrop, John Hern
Oct 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are happy we could make your experience a positive one! Thanks for the recommendation, and have an amazing day!

October 05, 2025

An "Incredible Team Effort" by Heather, Laura & Victoria (alphabetical order... don't read anything else into it)!!! Received with smiles as always... treated with kindness and a timely visit (Thanks techn More

by Chuckies By Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather, Laura & Victoria, Jim Waldrop
Oct 09, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 26, 2025

I took my car to the collision garage. The work was done quickly. Rose at the service counter was very pleasant. More

by sueshanks54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Oct 01, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 08, 2025

Well done. At least 15 words At least 15 words At least 15 words At More

by Explorer21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette
Sep 11, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

September 08, 2025

They did a great job with my truck fixing the tailgate and painting the tailgate.i was very much pleased. More

by francisco122858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone was very pleasant to talk to and work with
Sep 12, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 03, 2025

Annette and Laura in their service department are the best people I have ever dealt with when I go to this dealership. Go above and beyond every time I go there. Pleasure to work with! More

by dtackla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette and Laura, Ron Courey Jr., Jim Waldrop, Fred Aboid, John Hern
Sep 08, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 24, 2025

Had a great experience from start to finish! Our salesperson Randy was helpful through a difficult situation we’ve never faced before…!!!! More

by wesjjlm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy Nock, Andrew Blank
Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Thanks again for your business! Take care!

Aug 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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