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Ken Ganley Lincoln Middleburg Heights

Middleburg Heights, OH

Overview
Reviews
Vehicles
4.7
270 Reviews
Call Dealership (440) 499-6871

6930 Pearl Rd

Middleburg Heights, OH

44130

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Showing 270 reviews

August 19, 2025

The Staff Is Excellent And Sell Person Fred Great Customer Service The Best There's No Better Dealership In All Greater Cleveland More

by Terry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred
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Aug 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi Terry, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 23, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello Terry, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 06, 2025

Good service but difficult to get a booking in reasonable time. They are always weeks out. More

by Jenningsmagee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service consultant
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July 31, 2025

Very happy with the service on my car. Heather and Tim did a great job. The problem was fixed quickly and my car is back to running great! More

by rkelley818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather and Tom
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Aug 02, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Lincoln Middleburg Heights. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 25, 2025

Great - the work was completed a day early and the price wasn’t bad. Nice More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Frustaci
Report | Print
Jul 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Jul 27, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Michelle, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 20, 2025

Prompt and professional service. Good communication. Job was done correctly and my truck transmission is excellent More

by csaniuk12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Kraley
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Jul 22, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ken Ganley Lincoln Middleburg Heights, we value our customers and we look forward to seeing you on your next visit. Take care!

June 24, 2025

Have purchasing vehicles from Ken Ganley Lincoln for many years. They have always exceeded my expectations. Excellent and knowledgeable staff. Service department also excellent More

by Rjt49c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Hern
Report | Print
Jun 26, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 03, 2025

The staff at the dealership are very professional and thorough! I was asked all the right questions before I even asked! More

by GamiT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Aboid
Report | Print
Jun 06, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 02, 2025

Heather was fantastic and helped us in so many ways,, your mechanics were awesome also,, the dealership gets an A+ fromus More

by jimcraider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr.
Report | Print
Jun 05, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Lincoln Middleburg Heights! Until the next time we meet, take care!

May 30, 2025

Very good service. Easy to drop off, easy to pick up. Lucky it was across the street More

by jamesst9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Courey Jr.
Report | Print
Jun 01, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Jun 04, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Hello, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2025

Did not provide a printed report for a wheel alignment before and after if they would’ve done this, it would’ve completed the job. It would’ve been excellent. More

by Bluepool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John P
Report | Print
Jun 07, 2025 -

Ken Ganley Lincoln Middleburg Heights responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Lincoln Middleburg Heights did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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